Sales Administrator (6-Month Contract)
At Bluum, we’re on a mission to improve learning and make it more accessible for all. Guided by our values—Start with Empathy, Do What’s Right, Own It Together, and Win as a Team—we partner with educators to create impactful learning environments through innovative solutions and personalized support. If you’re driven by purpose and want to make a real difference, you belong at Bluum.The Sales Administrator provides direct client assistance in the following areas of sales support: equipment and integration order management (including entry/status/invoicing/returns), project coordination (including coordination of logistical but not technical aspects), problem resolution, and administrative support.Pay range $20- 24 per hour Completing order entry, updating orders as needed, working with the warehouse to stage and ship orders, provide tracking as needed, and invoicing ordersCommunicating pricing adjustments, product availability and status of back ordered items with the appropriate parties (in collaboration with the purchasing department)Processing returns and corrections to orders or invoicesMonitoring and closing out open orders and returnsProcessing internal documentation for integration proposals upon acceptance and maintaining documentation throughout project changes and completion.Serving as the point of contact to the customer for integration project logistics, including: verifying the site/shipping information, setting/confirming client expectations, obtaining approval for any direct shipments and coordinating project installation dates, including rush product changesCoordinating product availability in conjunction with scheduled installation dates, including rush product changesCreating and maintaining client files; ensuring the correct documentation is accessible and properly organized/namedSharing responsibility for regular report and contract maintenance with other Sales Support staffGathering information for assigned Sales Reps and preparing documentation for clients as requested; may include quotes, new account applications, tax exempt documentation, contracts, and product or project informationProviding support for assigned Sales Reps, including fielding miscellaneous questions and serving as a point of contact for customers when Reps are unavailableThis is a hybrid role