Lead
Position Summary
The Lead Staff is responsible for overseeing the delivery of high-quality behavioral health services, ensuring clinical excellence, regulatory compliance, and effective team leadership. This role provides supervision to clinical staff, supports program development, and collaborates with multidisciplinary teams to improve patient outcomes.
In addition to core clinical and leadership responsibilities, this role includes ongoing coordination with the corporate office, participation in organizational meetings, and support with staffing logistics and reporting functions.
Key Responsibilities
Clinical Leadership
Provide oversight and guidance for behavioral health services, including assessment, diagnosis, and treatment planning
Ensure evidence-based practices are implemented across all services
Review and monitor clinical documentation for quality, accuracy, and compliance
Support crisis intervention and risk management as needed
Team Supervision & Development
Supervise, mentor, and evaluate behavioral health staff (PSI, DCS, DSP, RBT)
Facilitate regular team meetings, case consultations, and clinical supervision sessions
Identify training needs and coordinate professional development opportunities
Foster a collaborative, inclusive, and supportive team environment
Program Management
Assist in the development, implementation, and evaluation of behavioral health plans
Monitor program performance metrics and outcomes
Ensure services meet organizational goals and community needs
Support quality improvement initiatives
Compliance & Quality Assurance
Ensure compliance with federal, state, and local regulations, as well as organizational policies
Conduct audits and implement corrective actions when necessary
Collaboration & Communication
Collaborate with medical providers, social services, and external partners
Serve as a liaison between behavioral health staff and leadership, including the corporate office
Participate in interdisciplinary care planning
Attend and actively participate in required corporate meetings, including a minimum of one corporate meeting per week
Administrative Duties
Assist with staffing, scheduling, and workload management
Support call-off coverage coordination, including assisting in identifying appropriate staff coverage as needed
Contribute to budgeting and resource allocation
Prepare and submit required reports and documentation to corporate leadership, including weekly and monthly reporting related to client care, program performance, and operational metrics
Maintain consistent communication with corporate leadership regarding program updates, staffing needs, and client care concerns
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Education
AA degree or higher in Psychology, Social Work, Counseling, or related field preferred
Experience
2+ years of experience in behavioral health
1–2+ years in a supervisory or leadership role preferred
Skills & Competencies
Strong leadership and team management skills
Knowledge of evidence-based behavioral health practices
Excellent communication and interpersonal skills
Ability to manage crises and make sound clinical decisions
Strong organizational and problem-solving abilities
Ability to manage administrative responsibilities, including reporting and coordination with corporate teams
Work Environment
Clinical or community-based setting (e.g., outpatient clinic, hospital, or nonprofit organization)
Requires regular participation in virtual meetings and ongoing coordination with corporate office
May require occasional evenings or on-call support
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