Customer Service Associate

Job Description Description:Location: RiverviewJob Type: Part-TimePay: $14/hour starting + commission opportunitiesSchedule: Must be available for weekends, holidays, and eveningsCustomer Service AssociateBubble Down Car Wash is seeking energetic, outgoing team members who enjoy interacting with customers and contributing to a fast-paced, hands-on environment. This role combines customer engagement at the paystation with operational and maintenance tasks throughout the site. If you bring a positive attitude and are comfortable staying active and working outdoors, we'll train you on the rest. We are a growing company that continues to add new locations, creating ongoing opportunities for team members who want to develop their skills and advance.Why Work With Us?Competitive hourly pay plus commission opportunitiesHigh-performing team members who consistently engage customers and meet sales goals have the opportunity to significantly increase their overall pay through commission.Paid training, including customer engagement, product knowledge, and recommendation techniquesExposure to operational skills beyond customer serviceClear opportunities for advancement as the company grows and expands into new locations401(k) with company match (full-time)Medical, dental, and vision insurance (full-time)Paid time off (full-time)Employee discounts and additional perksWhat You'll DoGreet customers and provide a welcoming first impressionEngage customers at the paystation and recommend wash packages or memberships based on their needsContribute to individual and team performance goals tied to commission opportunitiesStay informed on promotions, wash options, and membership benefitsMaintain site cleanliness, organization, and appearancePerform routine site tasks such as pressure washing, cleaning equipment, folding towels, and general upkeepAssist with light maintenance and report equipment issuesWork collaboratively with the team to keep operations running smoothlyGrowth & DevelopmentBubble Down Car Wash promotes from within whenever possible. Team members who demonstrate reliability, strong performance, and leadership potential may be considered for advanced training opportunities, including leadership or management-in-training pathways as the company continues to grow.Advancement is based on performance, business needs, and readiness, not tenure.Additional PerksFlexible scheduling for part-time and full-time team membersOvertime opportunities when business needs increaseEmployee referral programRequirements:What We're Looking ForMust be at least 18 years oldEnergetic, outgoing personality with strong communication skillsComfort engaging customers and making recommendations (training provided)Willingness to work outdoors in heat, sun, rain, and changing weather conditionsAbility to remain professional and positive in physically demanding environmentsComfortable standing, walking, bending, and lifting up to 50lbs during a shiftAbility to work in a fast-paced, team-oriented environmentBasic comfort with technology such as POS systems and tabletsThis is not a stationary or indoor role. Team members rotate between customer-facing and operational tasks throughout each shift.Ready to Apply? Applications are accepted online only at bubbledown.com/careers.