Information Technology Application Analyst

BC forwardis currently seeking a IT Application Analyst – Nurse Call Systems (Rauland Enterprise)Position Title: IT Application Analyst – Nurse Call Systems (Rauland Enterprise) Location: Remote Start Date:ASAP Please note this is the target start date and is subject to change. BCforward will provide official notice ahead of a confirmed start date Expected Duration: 12 Months Potential Extension/Conversion:High potential for extension or full-time conversion Job Type:Full time (40 Hours per Week) Pay Range: $45/hr -$50/hrAbout the Role Client is seeking an experienced IT Application Analyst to support the PCCS (Patient Care Communication Systems) Acceleration Team in the deployment and conversion of hospital units to the Rauland Enterprise (RE) Nurse Call System. This role will work closely with Ametek/Rauland technologies, supporting system design, programming, configuration, troubleshooting, testing, and implementation activities across healthcare environments. The ideal candidate will possess strong hands-on experience with nurse call systems, low-voltage infrastructure, system programming, and healthcare technology integrations. Key Responsibilities Support enterprise-wide conversions to the Rauland Enterprise Nurse Call System. Configure, program, and deploy nurse call systems based on unit-specific needs assessments. Analyze design drawings, system layouts, and as-built documentation to support programming activities. Troubleshoot programmed systems and assist Healthcare Technology Management (HTM) teams during go-live activities. Collaborate with clinical, business, and technical stakeholders to gather and validate requirements. Research and resolve system issues, enhancement requests, and customer support inquiries. Participate in software testing, implementation, and validation activities. Ensure data integrity and proper functionality of configured systems. Serve as a liaison between operational, clinical, and technical teams during project execution. Support small-to-mid-sized implementation projects and contribute to successful project delivery. Provide after-hours/on-call support as needed. Required Qualifications Bachelor's Degree OR Associate Degree with 2+ years of business analysis experience. Experience designing and implementing Nurse Call Systems. Strong understanding of: Device wiring and functionality Nurse call system programming and configuration Power requirements and system architecture Console operations and zone light coverage Experience with low-voltage cabling installation, terminations, and troubleshooting. Ability to program systems and successfully deploy configurations to production environments. Knowledge of networking fundamentals and nurse call system connectivity. Experience reading and interpreting design drawings, floor plans, and as-built documentation. Strong troubleshooting and problem-solving skills. Proficiency with Microsoft Excel, Access, and Outlook. Preferred Qualifications Experience with Rauland Enterprise (RE) Nurse Call Systems. Knowledge of Rauland integrations with hospital systems. Understanding of Rauland server architecture. Previous healthcare or hospital technology experience. Vendor certifications related to nurse call or healthcare communication systems. Required Skills Rauland Enterprise (RE) Nurse Call Systems PCCS (Patient Care Communication Systems) Low Voltage Cabling System Programming & Configuration Networking Fundamentals System Troubleshooting Healthcare Technology Systems Excel & Access Nice to Have Ametek/Rauland implementation experience Hospital infrastructure projects Server architecture knowledge Healthcare systems integration experienceBenefits: We offer a comprehensive benefits package that includes medical, dental, and vision insurance to support employees' health and well-being. In addition, employees have paid holidays, paid time off (if eligible) and access to a 401(k)-retirement planAbout BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BC forwardis a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BC forward’s6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BC forwardto become a market leader and best in class place to work. BC forwardis an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. To learn more about how BC forwardcollects and uses personal information as part of the recruiting process, view ourPrivacy NoticeandCCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BC forwardwill only use this information to complete the recruitment process. This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position.Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration