Client Partner

1 Opening Ohio Role description Who we are: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live. With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world. Visit us at . You are: A Client Partner that will assume leadership for its key Healthcare customers. In this role you will balance business development and sales responsibilities including identifying, qualifying, and closing new business opportunities. You will also work with and leverage a top-notch client management and consulting team. You are responsible for all client interface and new business development. The Opportunity: Client Relationship Management – creating and managing relationships across a variety of stakeholders including technical leads to the C-Suite – both business and IT to drive relevant and meaningful new business opportunities and growth Business Development – responsible for building a minimum portfolio of $30M annual revenue – driving revenue within the assigned count scope by being the owner of the entire Opportunity Management Cycle: This involves identifying business opportunities, presenting concepts to the client where required, and influencing the client to partner for additional business based on demonstrated capability and past performance Management – End to end accountability for the portfolio – includes sales revenue profitability and customer satisfaction • Cross collaboration with various UST teams to create innovative and relevant capabilities for the customer Client Delivery Assurance – assures and communicates UST’s commitment to the delivery process by working collaboratively with UST delivery teams. Drive and lead Delivery Management to flawless execution. Global Delivery Management Ownership (offshore and onshore) to address all people or infrastructure related issues that may be affecting the delivery of projects in your portfolio Balance different projects running for the client that may involve different delivery managers or horizontal competency unit resources Lead and define the pursuit teams for each opportunity, work closely with the Solutions Architect team to build customized solution pitches for the target opportunity while driving the revenue and delivery of these solutions to the account scope What you need: At least 8 years’ experience with strong sales/relationship management/account management experience Bachelor’s Degree or at least 8 years relevant experience Financial management and P&L leadership experience – preferably of a portfolio of $10M+ • Track record of interacting and building relationship with C-Suite level Client Contacts – business and IT • Experience managing large multi-location consulting engagement teams desirable Bonus Points if: You can drive digital and industry relevant experiences to benefit the client You have significant business development experience You have a good understanding of the industry specific business issues, drivers and relevant solutions You have technical experience in developing solutions for the industry You have hands-on experience with proposal creating and leading proposal presentations Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. As required by local law, UST provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York City, or Washington as set forth below. Role Location: Remote Compensation Range: $148,000-222,000 Benefits Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico. Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance. Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year). All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws. What we believe: We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the center of everything we do. Humility: We will listen, learn, be empathetic and help selflessly in our interactions with everyone. Humanity: Through business, we will better the lives of those less fortunate than ourselves. Integrity: We honor our commitments and act with responsibility in all our relationships. Equal Employment Opportunity Statement UST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance. responsibilities based on the requirements of the organization and/or your performance. #ust Skills Relationship Management,Business Development,P&L Management Benefits Compensation range: $ 148,000.00 to 222,000.00 per year About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.