Security Alarm Technician

Job Description Security Alarm TechnicianThe Security Alarm Technician is responsible for installing, servicing, troubleshooting, and maintaining security alarm systems for residential and commercial customers. This position works as part of a small, hands-on technical team and requires someone who is dependable, detail-oriented, and comfortable working directly with customers in their homes and businesses.This role includes scheduled installations, service calls, maintenance, system upgrades, and customer support. There are no emergency call-outs required. The goal of this position is to provide reliable, professional security service while ensuring each system is installed and operating properly.ResponsibilitiesInstall, program, and configure residential and commercial alarm systemsTest alarm systems to confirm proper operation and communicationTroubleshoot system issues and perform necessary repairsComplete routine maintenance, equipment replacements, and system upgradesCommunicate clearly and professionally with customersExplain basic system use and answer customer questionsMaintain accurate service records, job notes, and system documentationKeep company vehicle, tools, and job materials organizedFollow company procedures for job preparation, installation, and service completionPreferred Qualifications3+ years of experience with security alarm systems preferredHigh school diploma or equivalentValid driver's license with a clean driving recordExperience with alarm system installation, programming, and low-voltage wiringStrong troubleshooting and problem-solving skillsGood customer service and communication skillsAbility to work independently and manage scheduled service calls efficientlyProfessional, reliable, and detail-oriented demeanor