*** Agency Director - In-Home Care Agency ***

Caring Senior Service | Agency DirectorCaring Senior Service is seeking an Agency Director to lead our local office and drive business growth while ensuring exceptional care for our clients. This is a hands-on leadership role for someone who thrives in a fast-paced, start-up style environment and is passionate about building teams and making an impact in the community.Why Caring Senior ServiceAt Caring Senior Service, we believe seniors deserve to remain healthy, happy, and at home. As an Agency Director, you'll lead a mission-driven organization that improves lives every day, not just for clients, but for caregivers and families as well. This role offers the opportunity to build, grow, and lead a team while making a meaningful difference in your local community. If you're driven by purpose and motivated to lead with compassion, you'll find that opportunity here.What Makes Us DifferentThis is more than a management role; it's an opportunity to shape and grow a local business backed by a trusted national brand. As an Agency Director, you will have the autonomy to build systems, develop your team, and drive performance while maintaining a strong focus on quality care. We value leadership, accountability, and initiative, and we provide the support you need to succeed in a dynamic and rewarding environment.Benefits & SupportPaid Time OffDirect DepositMerit-based pay increasesOngoing Training & Support Access to leadership guidance and resourcesCareer Growth Opportunities Pathways for advancement within a growing organizationSupport from an established national brand with 30+ years in senior careYour RoleAs an Agency Director, you will lead both operations and growth by:Leading Operations & Team PerformanceOverseeing day-to-day operations of the home care agencyLeading, mentoring, and supporting office staff and caregiversCreating a positive, accountable, and mission-driven team cultureGrowing the AgencyIdentifying opportunities to grow the business and improve efficiencyBuilding systems, processes, and workflows for long-term successRepresenting the agency in the community and developing referral partnershipsSupporting Clients & CaregiversConducting in-home client consultations and safety assessmentsEnsuring caregivers are trained, supported, and delivering high-quality careMaintaining strong relationships with clients and familiesCompliance & AdministrationEnsuring compliance with all state, federal, and local regulationsMaintaining licensing, documentation, and agency recordsManaging scheduling, billing, payroll, and collectionsFinancial OversightMonitoring budgets and operational performanceDriving sustainable growth and profitabilityWhat We're Looking ForBilingual: Fluent in English and Spanish (preferred, but not required)5+ years of leadership or management experienceExperience in healthcare, home care, senior services, or service operationsStrong organizational, communication, and problem-solving skillsSelf-starter who can work independently and lead with confidenceExperience providing care for seniors or working in home care servicesExperience managing caregivers or healthcare teamsPhysical & Role RequirementsAbility to lift up to 50 lbs.Ability to travel to client homes and community meetingsAvailability for on-call responsibilities, including occasional evenings or weekendsYour Experience With UsAs an Agency Director, you'll have the opportunity to build something meaningful while being supported by a collaborative and mission-driven organization. You'll work in an environment where leadership is valued, initiative is encouraged, and your impact is visible every day. This role offers both professional growth and the satisfaction of knowing your work directly improves the lives of seniors and their families.Apply TodayIf you are a bilingual leader who is passionate about helping seniors, building strong teams, and growing a successful operation, apply today. Join Caring Senior Service of El Paso and make a lasting impact as an Agency Director.