Listings Coordinator

Job Title: Listings CoordinatorBusiness Unit: Shared ServicesReports To: Sr Manager, OperationsLocation: Winston-Salem, NC (In-Office)Role Type: Hourly – Part-Time (20 hours/week)The Listings Coordinator is responsible for the day-to-day management and accuracy of active brokerage listings, while also supporting overall brokerage operations through task coordination and coverage. This role ensures listings are consistently maintained, broker requests are handled efficiently, and service levels are met.ResponsibilitiesListing Management & AccuracyManage all active listings once live, ensuring accuracy across all platformsProcess price changes, photo updates, and listing removalsUpdate brochures and listing materials as neededMaintain internal listings website (via Buildout) with current and accurate dataEnsure accuracy across third-party platforms (CoStar, Crexi, LoopNet)Perform QA on listings to ensure consistency across platforms, brochures, and marketing materialsConduct periodic audits of active listings to verify accuracy and completenessTrack brochure and listing update dates; proactively flag stale listings and coordinate updates with brokersMaintain organized and up-to-date listing folders, ensuring brokers have access to accurate materials (photos, brochures, floorplans, etc.)Brokerage Marketing ExecutionExecute listing-specific social media posts using approved templatesCoordinate signage removals with vendors and brokersManage end-to-end execution of handwritten note campaigns, including lead list uploads, printing, and preparation for mailOrder approved marketing mailers/postcards through third-party vendors, ensuring timely production and distributionBrokerage Operations SupportAct as backup support for the Sr Manager, Operations as neededActively manage incoming broker requests, ensuring timely response and completionMaintain visibility into task queue and prioritize work to meet turnaround standardsEnsure consistent coverage of broker needs across listings and deal supportMaintain and manage key boxes for local listingsQualifications1-3 years of experience in administrative, marketing, or real estate support rolesProficiency in Microsoft Office; familiarity with real estate platforms is a plusStrong sense of ownership and accountability for turnaround timesHighly organized with the ability to prioritize and manage a task queueProactive problem-solver with excellent written and verbal communication skills and strong attention to detail