Senior Applications Engineer

DescriptionCORPORATE SUMMARYThe CompanyBeacon EmbeddedWorks is a full-service provider of embedded solutions. Its innovative System on Modules (SOMs) are backed by an extensive suite of customization, security, and support services and its dedicated team of experts provide in-house manufacturing and support to accelerate development and reduce risk.All Beacon EmbeddedWorks SOMs are designed, manufactured, and supported in its US-based facility in Eden Prairie, MN. As dependable, pre-certified, and feature dense solutions, Beacon EmbeddedWorks SOMs serve the most strenuous applications, including medical, aerospace and defense, and industrial markets. Beacon EmbeddedWorks operates mostly in the US but also has a small customer base in continental Europe and the APAC.Beacon EmbeddedWorks is part of the Design & Manufacturing division of discoverIE Group plc, a British company listed on the main London stock exchange where it is a member of the FTSE 250 index.What does joining Beacon mean for you?We are a Top 200 Workplace as voted by our employeesMultiple options for medical and dental coveragesPaid life insurance and disability coverage401k with match128 hours of time off per year to startPaid holidaysWorking for a company that helps save lives with some of our productsPosition SummaryThe Senior Applications Engineer primarily provides technical support including hardware, software, and documentation support to our customers. The position will also support engineering and production activities through designing, testing, and debugging embedded systems along with documentation including user guides and application notes. This position requires a general interest in working with customers and dealing with any field issues and providing highest level of satisfaction for the customer.Reports to: Senior Manager of EngineeringLocation: Eden Prairie, MN officeStarting Salary Information: $100,000+Key Responsibilities: Supervisory ResponsibilitiesThis role has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the departmentEssential Duties & ResponsibilitiesWork with architectural design of embedded processor platforms utilizing common peripherals including USB, video (HDMI, LVDS, MIPI-DSI), MIPI-CSI, audio, Ethernet, Wi-Fi, Bluetooth, flash memory, DRAM, CAN, SPI, UART, etc.Build images and drivers for board support packages (BSPs) in Linux, Android, FreeRTOS, and any other required operating systemMust be an expert in Linux and have good working knowledge of AndroidHelp define, review, and execute hardware design verification test plansTest and debug new embedded processor design implementationsAbility to provide detailed and extensive system-level schematic reviews (e.g., review hardware, component specifications, and understand system interaction including software)Help provide technical input to assist in the definition of product design requirementsManage workload across multiple simultaneous design projectsConduct technical trainings to team, distribution partners, and customersExcellent communication skills to work with customers and partners and help resolve issues and suggest ideas for debugging or developingGood understanding of the processes and systems for releasing customer-facing documents and managing the support portalGood understanding of the ticket system and the workflow for closing the tickets using a standard tool like Zohos or Jira.Essential Responsibilities Of All Beacon EmbeddedWorks EmployeesSupport, demonstrate and drive our core valuesLead, don't followConsistently deliverNever stand stillCreate relationships not transactionsInteract positively and professionally with all employees and customersMaintain reliable attendancePerform work safely and adhere to all safety requirementsComplete required training as scheduledPerform other duties as assignedJob QualificationsRequired Qualifications:Bachelor of Science in Electrical Engineering, Computer Engineering, Computer Science or related Engineering discipline with 10 years of experience as an applications engineer (or MS with 8 years of experience)Experience working with logic analyzers, oscilloscopes, and JTAG debuggersExperience with embedded processors (ARM) Experience with embedded operating systems (Linux, Android, FreeRTOS)High degree of self-motivationExcellent verbal and written communications skillsStrong sense of urgency, and ability to manage and prioritize multiple tasks and meet deadlinesAbility to work in a fast-paced environment with quickly changing priorities to ensure superior customer satisfactionExposure to tools like Jira, Git and Zohos for ticket management and software control Other ConsiderationsPhysical DemandsThe physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and armsSpecific vision abilities required by this job include close vision, and ability to adjust focusWhile performing the duties of this job, the employee is regularly required to work at a computer/laptop, including but not limited to use of keyboard, mouse and monitors The employee may occasionally lift and/or move up to 10 poundsWork EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually quiet, like that of an office setting The noise level in the manufacturing area is moderateTravel is infrequentPosition Type/Expected Hours of WorkThis is a full-time, on-site positionTypical days and hours of work are Monday through Friday, 8am -5pm, but does allow for some flexibilityIt may be necessary to work more than 40 hours per week at times to produce the required resultsWork AuthorizationThe candidate must meet the definition of “US Person” under ITAR/EAR regulationsBeacon EmbeddedWorks is an Equal Employment Opportunity and Affirmative Action EmployerPlease note: This position is not eligible for external recruiter or agency placement and is not open to placement remuneration of any kind. All applications must be submitted directly by the candidate, free from external representation, to be considered for the position.