Floral Manager

About the CompanyA well-established, high-volume specialty retail market is seeking an experienced Floral Department Manager to lead a creative and customer-focused floral operation. This leadership role is ideal for a hands-on floral professional with strong merchandising instincts, team leadership experience, and a passion for delivering exceptional guest experiences.About the RoleThe Floral Department Manager oversees daily department operations including floral design production, merchandising, inventory management, staffing, and customer service. This individual will lead a team while ensuring the department maintains high standards of quality, creativity, and operational excellence.ResponsibilitiesLeadership & Team Development Lead, coach, and develop floral team membersCreate schedules aligned with business demands and seasonal peaksFoster a positive, high-performance team cultureEnsure consistent execution of merchandising and service standardsFloral Design & Production Design and oversee production of arrangements for everyday sales, holidays, events, and custom ordersMaintain awareness of floral trends, seasonal color palettes, and consumer preferencesEnsure strong inventory levels of ready-made and grab-and-go offeringsMerchandising & Customer Experience Create visually compelling displays that drive salesMaintain freshness, cleanliness, and presentation standards throughout the departmentProvide exceptional customer service and customized floral solutionsResolve customer concerns professionally and efficientlyInventory & Operations Manage ordering, receiving, product rotation, and shrink controlBuild and maintain strong vendor relationshipsAnalyze sales trends to forecast demand and support seasonal planningMonitor department performance metrics including sales, labor, and marginsEnsure compliance with safety and cleanliness standards Qualifications3+ years of floral design experience requiredPrevious retail floral management experience strongly preferredStrong leadership and team development skillsExperience managing inventory and operating in a high-volume environmentExcellent communication and customer service abilitiesAbility to work flexible retail hours including weekends and holidaysStrong organizational skills and attention to detail Required SkillsStrong leadership and team development skills, excellent communication and customer service abilities, ability to work flexible retail hours including weekends and holidays, strong organizational skills and attention to detail.Preferred SkillsPrevious retail floral management experience strongly preferred, experience managing inventory and operating in a high-volume environment.Pay range and compensation packageCompetitive compensation package, growth and advancement opportunities, creative leadership role within a respected retail environment, collaborative and supportive team culture.Equal Opportunity StatementTo apply or learn more, please message directly for confidential consideration.