Customer Service & Sales Representative

NexCall Communications is expanding, and we’re hiring Customer Service & Sales Representatives to support our growing Frontier campaign in the Rochester area. This is a direct customer sales role where you’ll engage with residential customers, educate them on Frontier services, and help them find solutions that fit their needs. This position is ideal for individuals looking to start or grow a career in customer service, sales, or entry-level leadership. No prior experience is required, we provide paid training and ongoing support. Customer Service & Sales Representative Responsibilities: Represent Frontier products and services directly to residential customers Conduct face-to-face customer interactions in assigned neighborhoods Educate customers on service options, pricing, and promotions Assist customers with enrollment and account setup Provide a professional, positive customer experience Meet daily activity and performance goals with team support Who we look for: Strong communication and people skills A positive, reliable, and coachable attitude Comfort working in a door-to-door, field-based environment Ability to work independently and as part of a team Interest in customer service, sales, or career growth opportunities What We Offer: Full training — no experience required Competitive compensation with performance-based incentives Clear advancement opportunities into senior or leadership roles Supportive team culture and hands-on coaching Flexible scheduling options (based on campaign needs) If you’re motivated, enjoy working with people, and want a role where effort directly impacts earnings and growth, NexCall Communications wants to hear from you. Job Type: Full-time Pay: $51,000.00 - $58,000.00 per year Work Location: In person