Administrative Assistant

Company DescriptionWe suggest you enter details here.Job Title:          Administrative Assistant Location:          Portland, OR 97239 (Hybrid) Job Description:Minimum requirements:Education REQUIRED: High school diploma or equivalentExperience REQUIRED: 6 months of work experience in a medical office setting, including high volume patient calls OR 1 year of work experience in a high volume direct public contact position.REQUIRED: Basic computer keyboarding skills including typing of 30 - 45 wpm. Basic computer skills including word processing. Excellent verbal and written communications skills. Strong customer service orientation. Demonstrated effectiveness in confrontational customer interactions.The PAS Specialist is responsible for the access management of new and returning patients by gathering and recording information about patients and providing specific customer service. Data collection includes obtaining demographics, insurance information, etc. This position provides specific customer services, which includes but is not limited to, triaging phone calls, sending and distributing faxes, patient reminder calls, lab result entry, result distribution, scanning and importing patient forms and charts, and assisting patients via phone and in an office setting. This position is not face-to-face patient care.Job responsibilities:Telecommunications. Triages and accurately documents telephone calls from patients and providers including requests for medication refills, complaints, general information inquiries, and urgent health care concerns. Delivers such information or requests promptly to the appropriate providers or their designees.Scanning and General Office Support. Gathers and/or verifies patient and guarantor information including demographics. Scans documents and routes via electronic database by fax or email. Responsible for sending and receiving faxes and routing fax to appropriate staff memberThank You