Inside Sales Representative

DescriptionThis position is responsible for ensuring that any customer issues are resolved satisfactorily within the parameters of company policies.ESSENTIAL DUTIES AND RESPONSIBILITIESWork directly with customers to troubleshoot and identify problemsWork internally with various departments as necessary to resolve customer issuesFollow up with customers to ensure al issues are resolved satisfactorilyProvide support for customers, agents and outside sales representativesCover the Sales Order Entry function as necessaryQualify sales opportunities, price and availability checks, sales quoting and outbound sales callsData entry and various administrative support responsibilitiesRequirementsCustomer support experience or aptitudeElectrical technical aptitudeProfessional telephone skillsActive listening skillsCustomer-centric mindsetAbility to multi-task, prioritize, switch focus quickly and manage time effectivelyEfficient typing speedJ-18808-Ljbffr