Director Sales Operations

Director Sales Operations At NAES, you'll find engaging and challenging career opportunities across conventional power generation, renewable energy, energy storage, grid operations, and complex industrial facilities. At every level of the company, our people share a common goal: to instill confidence in our clients through a steadfast commitment to safety, integrity, and the quality of our work.NAES is largest independent operator of power facilities in the industry, managing more than 400 facilities and over 60 GW of generation under contract across the United States, Canada, Mexico, and the UK. Powered by a team of roughly 4,000 people, we now support the full life cycle of energy and industrial plants — from development and construction through operations, optimization, digital transformation, and decommissioning — giving our employees the opportunity to grow their careers while helping to modernize the critical infrastructure that keeps communities running.The Director of Sales Operations is responsible for driving commercial effectiveness, process discipline, and scalable revenue performance across EP product lines. Lead the development and execution of sales operating plans, performance management frameworks, and commercial processes that enable profitable growth. Oversee CRM governance, analytics, marketing execution through external partners, and the Equipment Model (Asset Program) to ensure alignment with strategic objectives and future revenue opportunities.Primary Duties:Sales Planning & Strategy ExecutionTranslate commercial strategy for EP product lines into actionable sales operating plans, including segmentation, ICP definition, territory planning, and market prioritizationLead the annual operating plan, including quota allocation, capacity planning, and revenue target alignmentEnsure alignment between sales objectives and broader business goalsPerformance Management & ForecastingLead sales planning and performance management, including budgeting, forecasting, pipeline governance, and KPI developmentEstablish and manage a structured business review cadence to track performance, identify gaps, and drive accountabilityImprove forecast accuracy and pipeline visibility across the organizationCommercial Process ExcellenceDrive continuous improvement of the end-to-end ITO (Inquiry-to-Order) process, standardizing workflows and enhancing productivity, conversion rates, and cross-functional alignmentPartner with Sales, Operations, and Finance to streamline processes and remove bottlenecksCRM & Commercial AnalyticsOversee CRM governance, data integrity, and system optimizationDevelop dashboards and reporting frameworks that provide leadership with actionable insights into revenue performance, margin trends, and pipeline healthEnsure CRM adoption and alignment with commercial processesMarketing & Demand GenerationOversee marketing execution through external agency partnersEnsure demand generation, brand positioning, and campaign initiatives align with target segments and commercial growth objectivesMonitor campaign effectiveness and optimize marketing ROIEquipment Model (Asset Program) GovernanceDesign and govern a structured framework for the Equipment Model (Asset Program) as a virtual inventory platformEstablish processes to source, vet, approve, and manage assets to support future sales opportunitiesEnsure alignment between asset strategy and commercial objectivesChange Management & Organizational EnablementLead change management initiatives across the commercial organizationDrive adoption of new processes, tools, performance frameworks, and operating disciplinesFoster a culture of accountability, data-driven decision-making, and continuous improvementWorking Relationships: The position this job reports to is VP, Sales Operations. Works regularly with Sales, Operations, Finance, external marketing partners, and senior leadershipCompensation: The initial compensation is $167,900 to $193,100Job Qualifications:Education: Bachelor's degree in business, engineering, or related field from an accredited college or university recognized by the United States Department of Education or equivalentPreferred Education: MBA or advanced business degreeYears of Experience:10–15 years of experience in Sales Operations, Commercial Operations, or related roles within power generation, EPC, or industrial marketsDemonstrated experience in sales planning, forecasting, CRM management, and performance analyticsStrong understanding of commercial processes, including pipeline management and ITO workflowsExperience supporting complex, multi-million-dollar commercial environmentsPreferred Experience:Experience in power generation, EPC, or industrial services environmentsFamiliarity with marketing coordination through external agenciesExperience with asset-based or equipment-driven business modelsExposure to compensation planning and territory designLicenses/Certifications:Software/Equipment Knowledge:CRM platforms (e.g., Microsoft Dynamics, Salesforce or equivalent)Business intelligence and reporting tools (e.g., Power BI, Tableau)Microsoft Office Suite (Excel, PowerPoint)Other Considerations:Strong analytical and problem-solving skillsStrategic thinker with strong execution disciplineHigh attention to detail and operational rigorAbility to influence cross-functional stakeholdersStrong communication and leadership skillsChange management and process improvement mindsetFit for Duty: All employees will participate in the Fitness for Duty Program. This program includes a post-offer physical examination and drug screening and post-employment random drug screening. There are extensive smoking restrictions in and around the facility.NAES Safe: Safety is a core value of NAES and as a condition of employment, all employees are expected to be mentally alert and work safely at all times. Additionally, employees are required to adhere to all safety warnings and posted safety signs whenever on company property. Furthermore, employees must follow all NAES safety rules and procedures. Effectiveness in carrying out this responsibility is part of the evaluation of each employee's performance.NAES is committed to a diverse and inclusive workplace. It is the practice of NAES to seek employees of the highest quality and to select individuals on the basis of merit and competence, without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, military status or affiliation protected under USERRA, or any other basis of discrimination prohibited by applicable local, state and federal law.