Bilingual Case Worker – Human Services Specialist III (6181)

OVERVIEW OF ATHENA:ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better! We make our Clients’ Lives Easier by engaging and supporting our clients and partnering with them to be the most knowledgeable staffing partner. We make our Employees’ Lives Better by identifying and cultivating their talents and matching these talents with our customers’ needs. ATHENA places a high value on customer service, accountability and getting the job done.Job Title: Case Worker – Human Services Specialist IIIRate: $26.00/hourPosition Type: Full-TimeLocation: Montgomery County, MDSchedule: Monday through Friday, 8:30 a.m. – 5:00 p.m. (On-site only; not a remote position)Position Summary:The Montgomery County Department of Health and Human Services is seeking a dedicated Human Services Specialist III to provide direct case management and support services for individuals involved in domestic abuse cases. This role focuses on delivering management and coordination services for both survivors and perpetrators, ensuring compliance with program goals and facilitating access to community resources and interventions.Key Responsibilities:Intake/Assessment:Obtain client-specific information, including background, physical–psychic trauma, mental health/substance abuse, and other needs/concerns/issues.Make an evaluation; perform initial and follow-up assessments or program eligibility determinations.Make referrals in both English and Spanish.Case Management:Provide bilingual information, guidance, and assistance to clients by enrolling them in, directly linking them to, or referring them to available community resources, including programs, services, and benefits.Collaborate with criminal justice providers.Attend case consultation meetings with internal/external providers to discuss client service plans and service outcomes.Documentation:Prepare, maintain, and document case records accurately.Prepare reports as required.Provide comprehensive case management and follow-up services to assigned clients.Support both survivors and perpetrators of domestic abuse with a trauma-informed and balanced approach.Work with court-ordered and mandated clients, maintaining professionalism and sensitivity.Manage service plans, documentation, and progress reports in compliance with program requirements.Coordinate with internal and external partners, including social service agencies, courts, and treatment providers.Demonstrate strong communication and de-escalation skills when handling resistant or high-conflict clients.Qualifications:Bachelor’s degree in social work, human services, psychology, or a related field; master’s degree preferred.Experience working with court-mandated or high-risk client populations.Strong interpersonal and crisis management skills.Ability to maintain professionalism and empathy in challenging situations.Bilingual proficiency in Spanish preferred.PHYSICAL REQUIREMENTSProlonged periods of sitting and computer workStandard work hours: Monday–Friday, 8:30 AM–5:00 PM (evenings/weekends may be required)Travel requiredSUCCESSFUL ATHENA EMPLOYEES WILL:Strive to be the best in their fieldRepresent ATHENA with professionalismSolve problems proactivelyBe accountable and follow through on commitmentsUnderstand client needs and deliver exceptional serviceWork effectively with diverse, mission-driven teamsBENEFITS OF WORKING FOR ATHENASupportive Team EnvironmentA professional, dedicated team committed to making your work and life better.Health and Wellness CoverageCigna medical, dental, and vision insurance (eligible after 60 days)Long- and short-term disability insuranceLife insuranceSupplemental health insurance through LLH (via Recuro)Recuro virtual health services (free to all employees)Pet insuranceFinancial Benefits401(k) with a generous employer match (eligible to contribute on the 1st of the month after 4 months of employment)Paid weekly every FridayMedical and dependent flexible spending accountsPaid Time Off15 days of PTO per year, accrued weekly starting your first dayPTO covers vacation, sick leave, and holidaysRecognized Unpaid Holidays (PTO optional):New Year’s DayDr. Martin Luther King Jr. DayPresidents’ DayMemorial DayJuneteenthIndependence DayLabor DayVeterans DayThanksgiving DayChristmas DayTools and ResourcesEmployee self-service HR portalADDITIONAL INFORMATIONThis job posting describes the general nature and level of work expected. It is not an exhaustive list of duties or requirements. Reasonable accommodations may be available upon request.Employment with ATHENA Consulting LLC is at-will and may be terminated by either party at any time.ATHENA Consulting LLC is an Equal Opportunity Employer and does not discriminate based on protected characteristics including race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, marital status, or any other protected category.