IT Business Operations Manager
Position: IT Business Operations ManagerSalary: $125,000 - $140,000Location: 2041 Georgia Ave NW, Washington, DC 20060Schedule:Core hours: 8:00 AM – 5:00 PMOnsite 5x / week Overview: Insight Global is seeking an IT Business Operations Manager to support hospital IT operations.Strategic and operational leader responsible for ensuring efficient, compliant IT business operations within a hospital environment. Owns financial planning, procurement, vendor management, asset & inventory control, staffing coordination, policy development, and operational workflows supporting clinical and administrative technology. Partners closely with IT leadership, clinical operations, Finance, Supply Chain, Compliance, and vendors to deliver reliable, secure IT services that enable patient care. Responsibilities:Own and oversee day‑to‑day IT business operations, ensuring alignment with hospital priorities and service levelsManage IT budgets (OpEx/CapEx), forecasting, spend tracking, and financial controls in partnership with FinanceLead procurement, vendor management, contracts, SLAs, and RFP coordinationMaintain IT operational metrics, KPIs, dashboards, and executive reportingOwn IT asset, inventory, and lifecycle management, partnering with Biomedical Engineering as neededMaintain IT governance, policies, compliance, and audit support (HIPAA, Joint Commission, CMS)Support strategic IT initiatives (EHR upgrades, digital transformation, infrastructure modernization)Act as a central liaison across IT, clinical stakeholders, leadership, and external partnersIdentify operational gaps, risks, and inefficiencies; drive continuous improvement Must Haves:Bachelor’s degree (Business Administration, Healthcare Administration, Information Systems, or related)5+ years in business operations, preferably in healthcare or ITStrong understanding of hospital operations and IT service deliveryDemonstrated experience with budgets, vendors, procurement, and operationsExcellent communication, analytical, and organizational skills Preferred:Master’s degree (MBA, MHA, MSIS, or related)Experience in hospital IT or clinical technology environmentsFamiliarity with Epic/Cerner, ServiceNow/Ivanti, asset management toolsKnowledge of HIPAA, cybersecurity, healthcare regulationsLean, Six Sigma, or PMP certification Ideal Background:Strong operations manager, not a career project managerExperience working closely with CIO / IT leadershipComfortable translating operational data into exec‑level insightsHighly organized, process‑driven, and detail‑oriented$125,000 to $140,000 per year annual salary.Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.