Software Engineer

SAN FRANCISCO/NEW YORKSoftware Engineer - Backend PlatformThe CompanyThis is a Series E conversational AI company - and one of the best-performing vertical AI startups in the world. They’ve built a platform that handles prospect and resident interactions 24/7 across webchat, SMS, email, and voice, automating everything from lead capture and tour scheduling to renewals, maintenance requests, and resident communications.Their two core markets are housing and healthcare - two of the most underserved industries when it comes to modern software.The RoleYou’ll be a core contributor on the platform team - the engine powering everything customer-facing. This is a high-ownership, low-bureaucracy environment: engineers ship to production 2–3 times a day, and the team is aggressive about adopting new techniques and models as they emerge.Architecture decisions are yours to shape. You’ll go from design to deployment on features that users feel the next day, working alongside a young, high-calibre team with talent from top engineering programmes.What You’ll DoBuild and iterate on core platform features that directly drive customer valueOwn full project lifecycle - from architecture design through production deploymentImprove system design and raise the bar on engineering practices team-wideShip reliably and frequently via robust testing, CI/CD pipelines, and automationCollaborate closely with a lean, high-performing engineering teamWhat They’re Looking ForStrong STEM degrees in hard sciences.High ownership mentality.Solid backend fundamentals and experience with scalable system design2+ years of production experience in Java, Python, Go, C++ or C#Comfortable working in-office regularly in San Francisco or New YorkNice to HaveMicroservices or distributed systems experienceExposure to ML pipelines or data-driven systemsFamiliarity with AWSCompensation & BenefitsMeaningful equity stakeFull medical, dental, and vision coverage401(k), commuter benefits, and fitness stipendPaid parental leave and flexible vacationRelocation support and in-office perks (meals, events)