AIRPORT INFORMATION COORDINATOR

MIMIMUM QUALIFICATIONS: Three (3) years of customer service experience, OR · Graduation from an accredited college or university with an Associate's degree or higher, plus one (1) year of customer service experience.NOTE: Must be flexible to early and/or late meetings and occasional weekends.NOTE: This is a 24/7 on-call operation, based on operational needs.NOTE: Must be flexible to travel to Both Airports, based on operational needs.NOTE: This position requires a valid license at the time of hire.NOTE: The candidates selected for hire must pass an airport background check and a Security Threat Assessment.SELECTION REQUIREMENTS: This position requires an applicant to successfully complete an interview which will include a written assessment. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position, based on the interview and assessment, will be selected.For Information on our employees benefits please visit our benefits website at:https://www.chicago.gov/city/en/depts/fin/benefits-office.htmlFor Information on our salary and title structure visit our classifications website at:https://www.chicago.gov/content/dam/city/depts/dhr/supp_info/JobClassification/2025_Classification_and_Pay_Plan.pdfAPPLICATION EVALUATION: Initial evaluation will be based on information provided on the application and the documents submitted. The Department of Human Resource staff will review applications after the final posting date. Staff will follow any and all required Employment/Hiring Plan provisions, federal, state and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago.COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075. The ordinances provide a preference for applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA) and/or Chicago Public School (CPS) high school graduates to be referred to departments for consideration. These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. To learn more about our hiring practices click here.ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.The City of Chicago is an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer.City of ChicagoBrandon Johnson, MayorMar 23, 2026, 12:00:00 AM