General Manager

HANSONS has been one of the top home improvement companies for 35+ years. What started as a small family business has grown into a multi-million dollar company delivering five-star customer experiences and top-quality products across 11 states and 18 locations. We’re proud of where we’ve come from and even more excited about where we’re going. If you’re a driven leader who thrives in a fast-paced, high-growth environment, we want to hear from you. The Role: The General Manager is a key leadership position with overall accountability for branch operations in a geographic region. You’ll own the full picture- sales performance, installation execution, customer experience, team development, and financial outcomes. This is a high-visibility role for someone who can build and sustain a high-performing sales team, drive operational efficiency, and deliver consistent results. The GM partners closely with Corporate and field teams to execute company strategy and uphold Hansons’ standards at every level. What We Offer: $90–$110k+/year Quarterly bonus opportunities Weekly pay on Fridays via direct deposit Health benefits eligible at 30 days 401k with company match eligible at 90 days Paid time off with unlimited rollover of unused hours Clear career path with tools and development opportunities- Regional Manager, VP of Sales & Operations, Chief Revenue Officer, and beyond Employee, friends & family discounts Incentive opportunities including Presidents Club trips for you and a guest Employee committees: Fun, Diversity, Well-Being, and Safety What You’ll Do: Recruit, develop, and lead a high-performing sales team, actively maintaining a talent pipeline to meet and sustain headcount goals Coach and motivate Sales Executives on strategies, closing techniques, and performance improvement Monitor individual metrics, manage lead assignment, and hold the team accountable to results Drive lead generation and ensure maximum market penetration across the branch territory Operations & Installation Oversee scheduling of Measure and Service Technicians to keep jobs moving on time Build strong relationships with Installation Partners to ensure capacity, quality, and productivity Monitor installations for quality workmanship and coordinate with Corporate Scheduling to maximize efficiency Customer Experience Own the customer journey from sale through installation, resolving escalations and driving five-star outcomes Achieve or exceed Net Promoter Score (NPS) targets through consistent, high-quality service Lead, coach, and develop branch employees through clear communication, performance management, and accountability Foster a culture of continuous improvement, integrity, and shared ownership of results Serve as the primary liaison between the branch and Corporate teams- Scheduling, Customer Relations, Service, and HR Achieve branch revenue and profitability goals; manage collections, labor costs, and reprocessing Manage inventory to ensure timely installations and elevate supply issues as needed Review monthly performance scorecards with the Senior Executive Team What We’re Looking For: Bachelor’s degree in Business or related field 5+ years of sales management experience with a demonstrated track record of results 2+ years of general management experience Proven ability to recruit, lead, and develop a high-performing sales team Strong analytical skills; proficient in Excel and MS Office Excellent communicator—effective with frontline staff and senior leadership alike Proactive, organized, and energized by a fast-paced, high-growth environment Honest, ethical, and dependable Preferred: Experience in home improvement or a similar in-home sales industry; background in branch or multi‑unit operations. Schedule & Location Full‑time. Standard hours are Monday–Friday 8am–5pm and Saturday 8am–12pm, with flexibility for evenings and weekends as the role demands. Some local and statewide travel may be required. #J-18808-Ljbffr