Relief Night Auditor

Relief Night Auditor - 2 overnight, 3 evening shifts - $18.50 p/hrImagine making a career of creating memorable guest experiences. We use fun and teamwork to make every moment count. We empower each other to provide exceptional service.Want to be part of a growing company with commitment to train and develop, true passion for service, come and be part of the team!You will receive:On the job trainingGrowth OpportunitiesCompetitive Pay ratesBenefits (Medical, Dental and Vision available 1st day after 60)Company Paid Life InsurancePaid Time OffSpecial Recognition ProgramsTeam Member DiscountsThe ideal candidate is friendly, courteous, and always smiling (with guests and fellow Team Members). Committed to innovation, quality, and continued growth. It is important for the auditor to have accounting and computer skills because the audit will consist of the hotel's financial activity for the day.Responsibilities:Greet guests with a welcoming smile and friendly demeanorEnsure that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests.Obtain or confirm guest information, assign rooms, activate and distribute keysCollect payment for room charges and other feesAnswer phones and direct calls to appropriate personnelCheck and send emailsAlways maintain a clean and tidy workspaceInform guests of hotel amenities and offeringsAccess reservation system to determine unit availability and assists guests with reservations or changes as requiredCommunicate with housekeeping, room service and security staff as necessaryResolve guests’ complaints and problems calmly and effectivelyReport any unresolved problems with owners and guests to management.Maintain a friendly, personable dispositionJob Requirements:Possess excellent verbal and written communication skills, with proficiency in the English language.Demonstrate excellence in service quality standards, responding to guests in a timely and professional manner. A courteous and professional demeanor and presentation must prevail when handling upset guests and difficult situations.Prior cash handling and data entry experience required.Able to work weekends and holidaysStand, sit or walk for an extended period of time or for an entire work shiftRelief Night Auditor - 2 overnight, 3 evening shifts - $18.50 p/hrParamount Hospitality Management is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. Paramount Hospitality Management is a Drug-free Work Place.