Lead Security Ops Center

Starting Rate of Pay: $ 28.08 per hourPOSITION OVERVIEW :Work with Security Ops Center Agents on all day-to-day activities related to the job.ESSENTIAL FUNCTIONS :Work with Security Ops Center Agents, conduct daily briefings and end-of-shift reports, review incident logs for accuracyEnsure adherence to Standard Operating Procedures (SOPs) for incident response, documentation and escalationAct as first point of escalation for complex or high-priority incidentsMonitor perimeter detection systems, voice-down technology, gate and visitor management platforms and alerting systemsMonitor social media platforms for threats to employees/assets and initiate response as deemed necessary according to policy and procedureCoordinate with appropriate defined employees, leadership, departments and external agencies during emergenciesAssist field security to support investigations by researching and providing information and timelinesComply with all applicable laws/regulations, as well as company policies/proceduresPerform other duties as requiredDisclaimer : This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job.QUALIFICATIONS :High School Diploma or General Education Diploma (GED) plus three (3) years' of administrative support experienceExperience in security related area, preferredGood interpersonal, time management and organizational skills with ability to multi-taskExperience and ability to use Microsoft Office Software, including but not limited to; Word, Excel, and OutlookStrong verbal and written communication skillsAbility to work independently and as a team memberMust complete required training and obtain certificationsKnowledge of incident management systems and reporting tools, preferredProficiency with security technologies (VMS, access control, visitor management, mass notification systems), preferredExperience with workplace violence and/or corporate security investigations, and compliance standards, preferredWORKING CONDITIONS :Some travel may be requiredWeekend on-call rotation may be requiredEST FedEx Freight, IncFedEx Freight is an Equal Opportunity Employer, including disabled and veterans.If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at .FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.