Office Support Associate
Job TypePart-timeDescriptionAbout SurePointSurePoint® Technologies delivers award-winning software that helps mid-sized law firms boost efficiency and maximize financial performance. Our cloud-based solutions connect client management, practice management, and financial systems to improve efficiency and collaboration.With over 40 years in legal tech and a team of CPAs, former lawyers, and top engineers, we understand what law firms need to thrive. We’re passionate about building tools that reduce administrative work – so our customers can focus on what matters most: serving their clients.Job OverviewThe Office Support Associate supports the Austin Corporate Office on a part-time basis. The role focuses on maintaining a clean, stocked, and welcoming workplace environment. This role helps create a positive and organized workplace experience for employees and visitors. The schedule is expected to be mornings 3-5 weekdays during normal business hours, with flexibility based on office needs.Responsibilities and DutiesMaintain clean, organized, and welcoming shared office spaces including the kitchen, break room, conference rooms, supply areas, and lobbyRestock office, kitchen, snack, beverage, and meeting supplies as neededReceive, organize, distribute, and coordinate mail, deliveries, and outgoing packagesCoordinate office supply and snack orders through approved vendors and ordering platformsSupport onsite meetings, visitors, and team events with hospitality and room preparationMaintain kitchen organization, including loading/unloading the dishwasher and restocking beverages, coffee supplies, and snacksMonitor conference rooms and shared spaces to ensure they remain presentable throughout the dayCoordinate minor office or facility needs with vendors, building management, contractors, or internal contactsSubmit and monitor maintenance requests and assist with onsite vendor coordination as neededSupport onboarding logistics for Austin-based new hires, including office access coordination, welcome communications, workspace setup, and office toursAssist with employee offboarding logistics related to office access and key/fob returnsCreate and support monthly office events, celebrations, and employee engagement activitiesAssist with internal office communications such as workplace announcements, newsletters, and event remindersMaintain organization of office storage areas, supplies, and décor materialsSupport general office administration, organization, and operational projects as neededProvide additional office and administrative support as neededSkills, Qualifications & CultureHigh attention to detail with a proactive approach to cleanliness and organizationStrong technical skills including PowerPoint, Excel, and Word, and basic digital tools, including calendaringStrong time management skills and ability to work independently with minimal oversightReliable and punctual, with consistent availability during scheduled hoursFriendly, professional demeanor when interacting with internal teams and visitorsTakes initiative and identifies needs before being askedDemonstrates pride in creating a welcoming and organized environmentComfortable managing multiple small tasks and shifting priorities throughout the dayPreferred QualificationsPrevious experience in office coordination, workplace experience, facilities support, hospitality, or administrative support rolesFamiliarity with office supply inventory, vendor coordination, and event supportExperience supporting employee onboarding or office operationsGood communication and problem-solving skillsAdaptable and flexible within a fast-paced office environmentPhysical RequirementsAbility to lift, carry, or move items up to 25 poundAbility to walk throughout the office and stand periodically during scheduled shiftsAt SurePoint, we know our people are our greatest strength. That’s why we offer a comprehensive total rewards package – and we’re always evolving our benefits to support employee needs at every stage of life and career.Benefits IncludeHealth Insurance (medical, dental, vision)Flexible Spending AccountsLife, Short-term and Long-term Disability Insurance (employer paid)Health Savings AccountsWellbeing Benefits401K (immediately vested, employer match)Paid Time Off (Flexible PTO, holidays)Employee Assistance ProgramSummer Flex FridaysTo learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter.SurePoint is proud to be an Equal Opportunity Employer. All applicants will be considered without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, physical or mental disability, veteran status, medical condition, or any other classification protected by law.