Office Administration
HVAC OFFICE ADMINISTRATOR
*Position Type:* Full-Time
*Industry:* HVAC – Residential, Commercial & New Construction
MUST SPEAK ENGLISH AND SPANISH
Job Summary
We are seeking an *experienced HVAC Office Administrator* to support the daily operations of a growing HVAC company serving *residential, commercial, and new construction projects*.
The ideal candidate should have experience with HVAC office administration, scheduling, dispatching, permitting, job documentation, customer communication, and coordinating with technicians, contractors, vendors, and municipalities.
Key Responsibilities
* Schedule and coordinate *residential and commercial HVAC service calls, installations, and maintenance*.
* Coordinate technicians and field crews based on job schedules and priorities.
* Assist with *new construction HVAC projects* from the beginning stages through completion.
* Prepare and submit *HVAC permits* and track permit status with local municipalities.
* Coordinate permit requirements, inspections, corrections, and final approvals.
* Assist with preparing and organizing *permit applications, plans, equipment information, contractor documentation, and other required paperwork*.
* Track inspections and communicate inspection dates and results to project managers and field personnel.
* Maintain organized project files for residential, commercial, and new construction work.
* Create and maintain work orders, service tickets, job files, and project documentation.
* Assist with estimates, proposals, purchase orders, invoices, and change orders.
* Communicate with *general contractors, property managers, homeowners, vendors, inspectors, and technicians*.
* Request pricing and availability from HVAC suppliers and track equipment and material orders.
* Follow up on backordered equipment, parts, and materials.
* Track open service calls, pending repairs, installations, and project items.
* Assist with scheduling equipment deliveries and coordinating materials with job-site schedules.
* Maintain accurate information in company software, spreadsheets, and project-management systems.
* Assist with accounts receivable, invoice follow-up, and collecting required project documentation.
* Support management with daily administrative tasks and project coordination.
Required Qualifications
* *Previous HVAC office administration experience preferred.*
* Experience with *residential and commercial HVAC* strongly preferred.
* Experience with *new construction HVAC projects* preferred.
* Knowledge of *HVAC permitting and inspection processes*.
* Strong understanding of administrative procedures and construction documentation.
* Proficiency with *Microsoft Excel and Word*.
* Experience with *Monday.com or similar project-management software* preferred.
* Excellent communication and organizational skills.
* Strong attention to detail and ability to manage multiple projects simultaneously.
* Professional communication skills when dealing with customers, contractors, vendors, and government offices.
* Ability to work independently and meet deadlines in a fast-paced environment.
Ideal Candidate
The ideal candidate understands that an HVAC office role involves much more than answering phones. You will be helping coordinate the entire process—from *customer calls and scheduling, to permits and inspections, equipment ordering, technician coordination, project documentation, and final invoicing*.
Experience working with *GCs, municipalities, building departments, suppliers, and HVAC technicians* is highly valued.
Pay: $20.00 - $28.66 per hour
Work Location: In person