Director of Digital Operations

Jumpfactor is a globally recognized B2B and MSP growth agency that engineers scalable revenue systems not just campaigns. With $1.9B+ in client revenue generated, we're built on accountability, performance, and a team that genuinely loves winning together.The Role Own end-to-end agency operations across SEO, Content, Web, Paid, Email, Social, and Design. Lead 8 functional heads, 70 team members to ensure KPI performance, client ROI, and elite execution. Full accountability for delivery quality, team performance, and operational excellence.What You’ll OwnLead 8 leaders and a team of 70Drive KPI performance + client ROICapacity planning, hiring, profitabilityEnforce SOPs, playbooks, accountabilityRemove roadblocks, ensure delivery qualityWhat You Bring8+ years experience (4+ in marketing/project management)4+ years managing 10+ (scaled 50–100 teams)Strong across digital channels (SEO, paid, web, etc.)Proven in $15M-$50M+ environmentsSystems + KPI-driven operatorStrong leader, highly organized, data-drivenAgency experience + EOS familiarity (asset)Not for You IfYou avoid tough calls or accountabilityYou prefer strategy over execution ownershipYou can’t operate in high-performance environmentsWhy Jumpfactor100% remote, high-performance team5X growth trajectoryPaid learning + developmentHigh ownership and impactJoin a Winning Team 8 Growth500 awards. $1.9B+ revenue driven. Built for operators who deliver.