Cart Attendant (PT)

We are currently offering a $250 Sign-On Bonus for this position (paid after 90 days of employment).Hourly WageISS Guckenheimer offers full-time employees a variety of benefits including medical, dental, life and disability insurance,as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $19.50 per hour - $19.50 per hour.Key PurposeCart attendants provide superior customer service to customers while assisting with carrying items to vehicles or delivering goods on the premise. As a Cart Attendant, you will ensure that carts are collected from parking lots/ garages, cleaned, and returned to the proper area. You will work successfully with fellow employees, clients, and all levels of the organization. You are expected to understand and follow instructions, both verbal and written; and explain how to complete a task using basic communication skills.Success CriteriaComply with safety rules, policies, and proceduresPerform work assignments in a team with other employeesMaintain clean work areaFollow all company procedures, policies, and rulesTake direction and respond to supervisionCommunicate with the lead, supervisor, co-workers, managers, and customers professionallyFill in during staff shortageSupport shift lead in completing punch-list itemsUse proper personal protective equipmentPresent a professional appearance and conductUnderstand customer service and satisfactionUnderstand reporting systems and the environmentInstilling trustKey Areas of Collaboration and InfluenceA solid commitment to the guest experience Always remember safety firstUse all proper lifting techniquesBuild respectful relationships with all teammates and guestsWillingness to take directions from the Lead, Supervisor, or ManagerCoordinate activities with other internal departments Participate in team meetings Ideal Candidate ExperienceNo previous experience is requiredUnderstand that safety is a top priority and comply with all safety rules, policies, and proceduresMust be a team player and committed to working in a quality environmentDemonstrates exceptional customer service skillsBe able to work with little supervisionReference the Customer Loading Assistance SOPKey AccountabilitiesReplenish and manage shopping tools (trolleys, bags, baskets, pencils, shopping list, measuring tapes, catalogues, brochures, etc.)Remove and gather empty shopping tools left outside or inside of the unit, in noncommercial customer areas such as exit, customer service area, transit zones, and bring them to the dedicated pick-up locationsCollect and distribute shopping toolsRemove trash, clean, and sanitize shopping tool handlesAssist customers with loading items into the rear of a vehicleAsk for assistance to lift any item over 50 poundsRemove damaged shopping tools from Unit circulation and submit Work Order for repairMay perform other duties as assignedPhysical Demands & Work EnvironmentTo perform the necessary functions and tasks of the job you are required to: Stand 33%, Walk >66%, Sit Use of hands and fingers to touch, handle, grip, feel, grasp Reach above shoulders Push/pull and grasp with hands and arms 33-50% Climb or balance <33% Stoop, Kneel, Crouch, or Crawl <33%Perform repetitive tasksMust be able to stand for extended periods of time Frequently lift 0 - >50 poundsMust be able to work under pressure and time deadlines during peak periodsAs a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.