Front Office Administrator

Job Title: Front Office Receptionist / Facilities Services AssistantLocation: Philadelphia, PA (Onsite)Duration: 12+ Months ContractJob Overview:The Facilities Services Assistant – Generalist serves as a key resource for internal and external clients in the office. This role provides reception support, conference room and AV assistance, and general facilities coordination to ensure a professional and efficient workplace environment.Key Responsibilities:Reception & Front Desk SupportAnswer and direct incoming calls; manage switchboard operationsMeet, greet, and announce visitors in a professional mannerEnsure visitor identification in accordance with security proceduresManage visitor seating and hoteling/office space requestsConference & AV SupportAssist with conference room scheduling and meeting setupSet up and break down meeting rooms for eventsProvide basic troubleshooting and support for audio-visual equipmentCoordinate catered meals and special meeting equipment when requiredOffice Facilities & MaintenanceHelp maintain overall office cleanliness and organizationMonitor the Facilities Services mailbox and respond to requestsCoordinate with vendors for repairs and maintenance of office equipment and spaceAssist with monitoring facility systems and office walkthroughs for safety or maintenance issuesSupport records retrieval from offsite storage when requiredAdditional ResponsibilitiesProvide backup support for conference center operationsAssist with mail and courier services (FedEx, UPS, etc.)Escalate facilities or print system issues following established protocolsParticipate in special facilities projects as assignedAssist with office logistics and administrative tasksRequired Skills & Qualifications2+ years of experience in a professional office environment providing general office supportStrong reception/front desk experienceExperience with AV equipment or conference room supportExperience supporting office maintenance or facilities coordinationExcellent customer service and interpersonal skillsStrong organizational and multitasking abilitiesProfessional demeanor and communication skillsBasic knowledge of Microsoft Office Suite and OutlookAbility to lift up to 25 lbs and assist with room setup/breakdown when requiredHigh School diploma or equivalent