Temporary Customer Care Center Specialist

Temporary Customer Care Center SpecialistCome join our team for the Summer as a Temporary Customer Care Center Specialist at our Operations Center in Norway!We're seeking enthusiastic and talented individuals for a summer role providing outstanding customer service over the phone, in an efficient and professional manner. Our Customer Care Center Specialists strive to resolve customer needs within the initial contact whenever possible by analyzing the situation and determining an appropriate solution and response.If you have a passion for providing exceptional customer experiences, a talent for building relationships, and a drive to contribute to Norway Savings Bank success, we want you on our team!What we're looking for:High school diploma or equivalent work experience.One-year prior experience in customer service and/or call center preferred.Top-notch written and oral communication abilities with particular emphasis on exceptional phone etiquette skillsExceptional customer servicing abilitiesExcellent organizational skills with strong ability to prioritize and multi-task in a fast-paced environmentComprehensive knowledge of Bank operations, policies, and proceduresStrong attention to detail with excellent analytical and problem-solving abilitiesSaturday morning availability requiredCommitment to be available for summer dates ranging from May - Early September.Working Conditions:Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards.Physical effort required; lifting up to 35 lbs.; reaching, twisting, bending, pushing and pulling; standing for extended periods of time; freedom of movement on a regular basis; handling of materials and supplies.External and internal applicants, as well as position incumbents who are or who become disabled as defined by the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.Norway Savings Bank is an Equal Opportunity Employer.