Program Manager

Overview As Program Manager – Digital, you will lead website development and content initiatives across cross-functional teams to deliver on strategy and quality. You manage roadmaps, budgets, scopes, and timelines, ensuring on-time, within-budget delivery. You’ll optimize workflows, communicate progress to stakeholders, and uphold QA, content governance, and SEO standards. Your leadership and governance help scale high-impact digital projects and mentor junior teammates. This role offers a chance to shape website and content programs within a collaborative, hybrid environment. Compensation / Benefitshybrid work modelcompetitive benefits package ResponsibilitiesLead website development projects and content initiatives with cross-functional teamsOwn project roadmaps, budgets, and resource allocationDefine scope, objectives, and deliverables; break down into tasks and sprintsDevelop and manage detailed project plans and timelinesIdentify and mitigate roadblocks to stay on track and within budgetImplement PM best practices and optimize workflowsFacilitate stakeholder communication with regular updates and expectation managementLead project meetings and presentationsOversee QA throughout website development and content creationDevelop and manage content calendars and workflows; ensure SEO-optimized contentEstablish content style guides and governance processesMentor and guide junior team members Key requirements5-7 years of experience in web project management or content managementProven track record of successful website launches and content initiativesDeep understanding of website development lifecycle, content strategy, and SEOStrong familiarity with CMS platforms (WordPress, Drupal, AEM)Proficiency in HTML, CSS, JavaScript; experience with website analytics toolsExperience with WCAG accessibility standards (preferred)Strong analytical skills for data-driven recommendationsClient management experience and ability to manage expectationsAgency experience is a plusStrategic thinker and problem-solverExcellent communicator and collaboratorHighly organized and detail-orientedAgile and Waterfall project management methodologiesPM platforms: Asana, Trello, Monday.comCMS proficiency: WordPress, Drupal, AEM