Operations Associate

Operations AssociateAt 3Y Health, we are building AI-driven software to empower healthcare providers and solve the overwhelming administrative complexity that consumes 40% of the industry's revenue. Our end-to-end platform unlocks opportunities for clinician entrepreneurs, enabling medical professionals to launch, run, and grow private practices. By supporting these independent practices with the latest AI and automation, we're helping providers reclaim their time, build thriving businesses, and deliver better outcomes for their communities. 3Y Health is backed by over $200M from top-tier investors including Founders Fund, General Catalyst, Softbank, and 8VC.We're hiring an Operations Associate to keep our internal systems and client workflows running smoothly. This is a cross-functional role perfect for someone who thrives in fast-moving environments, loves solving logistical puzzles, and is excited to support a mission-driven team.You'll work closely with our clinical, client success, and leadership teams to ensure day-to-day operations are efficient, reliable, and scalable.ResponsibilitiesOwn day-to-day operational logistics across client and clinician workflowsSet up and monitor key internal systems (scheduling, intake tracking, reporting dashboards)Coordinate referrals, onboarding steps, and scheduling between multiple stakeholdersRespond to clinician and client support needs with a "find the fix" mindsetDocument repeatable processes and propose improvements as we growHelp build internal dashboards and trackers to monitor service delivery and team capacitySupport special projects (e.g. launching new employer clients, onboarding new providers)Pitch in wherever neededthis is a startup and we all roll up our sleevesQualifications13 years experience in operations, admin, project coordination, or client supportideally in a startup, healthcare, or tech-enabled services environmentSuper organized and proactiveyou anticipate needs before they ariseComfortable working in spreadsheets, tools like Airtable or Notion, and willing to learn new tech quicklyA clear and professional communicator (email, Zoom, Slack)Calm under pressure, with a problem-solving mindsetExcited to work on a small team where your input matters and your role will evolveCompensationThe estimated salary range for this role is $100,000-120,000. Total compensation for this position may also include stock options. Note that total compensation for this position will be determined by each individual's relevant qualifications, work experience, skills, and other factors.