Default Litigation Specialist

Default Litigation Specialist IFull time; Non-Exempt; 40 hours/week; Overtime as required.Location; Lake Zurich, IL, US. / HYBRIDDepartment: Default Litigation /Attorney OversightDovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide.General Description: Handle and defend contested litigation, borrower complaints and client issues for litigated matters on defaulted loans. Must be able to travel nationally up to 20% of the time.Essential Functions and Duties:Investigate, analyze, draft, and respond to all borrower correspondence, including QWRs, NOEs. REFs and the like. Investigate, analyze, and assist in defending all matters of contested litigation assigned within the department. Investigate, analyze, and assist in defending all CFPB Complaints, BBB Complaints, Attorney General Complaints, and other governmental agency complaints. Successfully complete annual regulatory compliance training.Performs other related duties as assigned. Department Specific/Additional Duties: Annual review of department policies and procedures, as well as the Default Litigation Section of the Best Practices Manual.Actively participate in identifying process improvement opportunities.Act as a liaison between attorney and client to ensure litigation expectations are achieved.Collaborate with other DMI departments to investigate and resolve litigation issues.Handle all foreclosure and escrow related items while loans are in active litigation.Required Qualifications: College degree and/or paralegal certification preferred.1-3 years of mortgage servicing experience with a servicer or subservicer.1-3 years of default experience at an attorney firm.Solid PC skills: Proficient with Microsoft applications.Strong attention to detail. Self-starter and can work independently and in a small group setting.Ability to work accurately and efficiently in a fast-paced environment.Effective verbal and written communication skills with demonstrated ability to always interact in a positive and professional manner.Preferred/Other Qualifications: Servicing or default servicing attorney in-office experience. BenefitsMedical, Dental, Vision, Wellness, Flexible Spending Account, Employee Assistance Program and more.Employer paid Life Insurance, Short Term Disability, and Long-Term Disability.401 (K) Plan with company matchPaid Vacation, Sick, Personal and HolidaysPhysical Demands and Work Environment:The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position and or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time.The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machine, computer printer and phones. The noise level, if working on-site, is usually moderate and typical of an office environment. In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.