Java Production Support Developer with Angular & U

Java Production Support Developer with Angular & U, Chicago, IL, USJava Production Support Developer with Angular & UnixJava Production Support - Ability to triage, debug, and support Java applications in production using logs, Unix, and ServiceNow with clear handoffs to L2/L3.ScopeProvide Level 1 application and production support for business-critical Java systems.Monitor application and infrastructure health via logs, alerts, and dashboards.Manage ServiceNow incidents, problems, changes, and service requests end-to-end.Perform Unix-based operational tasks, scripts, and job monitoring.Support deployments, configuration checks, and environment validation.Document SOPs, known errors, and post-incident actions.Must-haves (non-negotiable)Experience: 4–6 years — Hands-on production/application support experience within this range.Onsite requirement: Chicago ONLY — Role requires full onsite presence.Core Java — Ability to analyze logs, debug issues, and perform basic code-level triage (Java OCP-level understanding).RESTful APIs & JSON — Understand request/response flows, error handling, and basic API troubleshooting.Node.js — Basic understanding to support integrations and services.Databases: Oracle, PostgreSQL, SQL — Ability to run queries, analyze data issues, and support DB-related incidents.Production support tooling — ServiceNow for incidents/changes/SLAs; Unix for log analysis and operations.Unix/Linux — Execute shell commands/scripts for monitoring, file processing, and automation.UI basics — Awareness of HTML, CSS, JavaScript to troubleshoot Java UI issues.DevOps tools — Git, JIRA, Jenkins for code, builds, and release coordination.Container & API tools — Docker, Swagger, Postman for service validation and troubleshooting.Monitoring — Use log/monitoring tools (e.g., Datadog) for alerts and root cause analysis.Cloud platforms — Working knowledge of at least one cloud environment (not specified).Support readiness — Ability to respond to alerts and participate in 24/7 shift/on-call support.Documentation — Maintain knowledge base articles, incident notes, and preventive actions.GOOD-TO-HAVES (NEGOTIABLE)Deeper cloud operations — Improves incident resolution speed.Advanced shell scripting — Enhances automation and monitoring.CI/CD optimization — Helps reduce deployment-related incidents.Benefits At IntelliBeeLong-Term Stability: Join us on a multi-year opportunities with room to grow.Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well.Future Planning: Enroll in our 401(k) program and invest in your financial security.GC Assistance: We support immediate Green Card processing, if required.