Remote RPM Coordinator (CMA/RMA or LPN)

Chronic Care Staffing is Hiring a Remote RPM Coordinator (CMA/RMA or LPN)!Location: RemoteEmployment Type: Full-TimePay Range: $19.50 - $24.00 per hourOverviewChronic Care Staffing is seeking a detail-oriented and patient-focused Remote RPM Coordinator to support patients managing chronic and high-risk conditions through Remote Patient Monitoring (RPM) services.In this role, you will monitor biometric data, provide device education, identify abnormal readings, and coordinate care with providers to improve patient outcomes and reduce hospitalizations. This position is ideal for healthcare professionals who thrive in a structured, remote care environment.Key Responsibilities Conduct onboarding and device education calls for new RPM patients Monitor incoming biometric data (blood pressure, glucose, weight, oxygen saturation) daily Identify abnormal readings and escalate findings according to established protocols Perform monthly engagement calls to assess patient condition and address concerns Troubleshoot device connectivity and usage issues Communicate effectively with patients and caregivers regarding care goals and progress Promote adherence to individualized care plans and encourage self-management Accurately document patient interactions in EHR and RPM platforms Ensure compliance with CMS RPM billing and documentation guidelines Maintain productivity standards for monitoring and outreachRequirementsMust-Have Criteria Active, unencumbered CMA/RMA certification OR compact LPN/RN license Current BLS certification Strong knowledge of CCM/RPM protocols and billing requirements Proficiency in EHR systems and Google Suite Recent experience in a clinical, chronic care, or CCM setting Ability to work independently in a HIPAA-compliant home office Strong communication, documentation, and problem-solving skills Ability to meet call volume and productivity expectations Nice to Have Prior experience in care coordination, chronic care, transitional care, or remote patient monitoring Familiarity with community resources and patient/family education Background in quality measures, reporting, or CMS compliance Demonstrated ability to work collaboratively in a remote team environment Additional certifications or coursework in care or case management Home Office Requirements HIPAA-compliant workspace with a locking door and distraction-free environment Reliable high-speed internet connection CCS-approved computer setup with dual monitorsBenefitsPaid Time Off (PTO) Medical & Dental Coverage Vision Insurance 401(k) Retirement Plan On-the-Job Training Growth Opportunities Incremental PTO Increases No Weekend Work