Langhorne - Part Time Receptionist

Join the SEV Laser Team! At SEV Laser, we pride ourselves on being a leader in the laser hair removal industry, committed to delivering exceptional results and an outstanding experience for our clients. With a focus on advanced technology and personalized care, we provide a range of aesthetic services that empower individuals to feel confident in their skin.Our team is made up of skilled professionals who are passionate about what they do. We cultivate a supportive and collaborative work environment where creativity and innovation are encouraged. We believe that our employees are our greatest asset, and we invest in their growth through ongoing training and development opportunities.Position Summary The Front Desk Receptionist is the first point of contact at SEV Laser and plays a critical role in delivering an elevated client experience. This role manages scheduling, supports service education and sales, and ensures smooth daily operations in a performance-driven environment. Receptionists are accountable for maintaining SEV's service standards, supporting clinic goals, and contributing positively to the team culture.Becoming a Team Member: Our Front Desk Receptionists are very passionate about the beauty industry as passion is contagious! We strive to make our clients look good and feel good about themselves, as well as feel welcomed and appreciated when in our offices. This wouldn't be possible without our amazing Front Desk Staff. If beauty and customer relations are your passion, then this will be a great fit!Responsibilities Client Experience & Front Desk OperationsWarmly greet every client entering and exiting the clinicManage check-in, check-out, and payment processesProvide accurate information about treatments, packages, retail, and promotionsAddress client questions professionally and courteouslyMaintain confidentiality and uphold SEV service standardsSales & Service PromotionActively promote services, memberships, and retail productsIdentify client needs and recommend appropriate treatments or upgradesSupport clinic sales goals through product knowledge and engagementMaintain up-to-date familiarity with pricing and promotionsScheduling & Administrative SupportAccurately book, modify, and cancel appointmentsAnswer phone calls with elevated phone etiquetteRespond to emails and voicemails promptlyUtilize booking and client-management systems efficientlySupport scheduling flow and operational updatesOffice & Treatment Room SupportOpen and close clinic per Standard Operating ProceduresMaintain a clean, stocked, organized front desk and lobbyAssist with transitional cleaning of treatment rooms as neededMonitor inventory and notify management when supplies run lowTraining & Team SupportParticipate in required service and sales trainingModel SEV service standards and professionalismSupport onboarding of new team membersContribute positively to team cultureSkills & Qualifications: Previous experience in a receptionist or customer service role is preferred.Strong sales skills with a proven track record of meeting or exceeding targets.Excellent communication and interpersonal skills.Ability to multitask and manage time effectively in a fast-paced environment.Proficiency in Zenoti scheduling software is preferred.A positive attitude and a passion for the beauty and wellness industry.Comfortable using computer systems and booking platformsReliable, punctual, and consistent attendanceAbility to work independentlyWeekend availability requiredWorking Conditions: Fast-paced, client-facing environmentStanding for extended periodsFrequent interaction with clients and team membersExposure to office equipment and cleaning suppliesScheduling Requirements: Must be available to work up to 3 days per week including weekendsMust be available to work from 9:30am-7:30pm each day.Perks & Benefits: Position pays a competitive hourly rate + Commission SalesSick Pay401(k) Plan Eligible ImmediatelyEmployee Discounts on SEV Laser ServicesSupportive Leadership & Real Growth Opportunities as We Scale