IT Systems Support Intern

Assist with the maintenance, troubleshooting, and optimization of computer systems. Some of the tasks may include software installation, system updates, and user support, contributing to the overall efficiency and security of the organization's IT infrastructure.Interns hired for this position will gain valuable hands-on experience in supporting IT departments.Position Qualifications/EducationList the essential job functions of this position.Imaging Windows 11 on brand new machinesConfigure Windows 11 for users being upgradedAsset ManagementNew machinesMachines that come back from usersOther Chicago asset tagging as assignedAssets from recycling from Chicago, WDC and regional officesMobile Device recyclingConfirm find my iPhone turned offConfirm device wipedRecord model number and spaceGet shipping labels from Lynx BuybackPackage and ship phones for employessSecurity ChecksWindows update, run report in KACESecurity Awareness Training data (pull reports, phish prone)Browser extensions in DefenderProviding list of machines most critical extensions need to be removed fromBosch PTT testingWork with Jon to test all microphones and central unitsUpdate laptops with latest windows updateOther duties as assigned.QualificationsEducation: At a minimum, currently in High SchoolExperience: Currently or has attended information technology related curriculum.