Remote Tier 2 Service Desk Technician – BankNet Support

A professional services government contractor in Washington, DC, is looking for a Tier 2 – Service Desk Technician to provide remote support for BankNet users. The ideal candidate should have 2 to 4 years of service-desk experience, proficiency in handling user-access issues, and strong communication skills. Responsibilities include answering calls, responding to emails, and managing tickets in ServiceNow. The position offers essential benefits including medical and dental insurance, a 401K plan with match, and paid vacation days.#J-18808-Ljbffr