Product Support Lead

A technology company is seeking a Product Support Manager to oversee technical support teams and improve service quality. You will manage team operations, ensure timely ticket resolution, and monitor performance metrics. Strong technical skills and experience with support tools like Salesforce and Jira are essential. The role is remote/hybrid and requires at least three years in a leadership position within a technical support environment. The expected salary range is $93,000 to $140,000 based on experience. J-18808-Ljbffr