EMEA Customer Solutions Engineer (Remote)

Abnormal AI is seeking a Customer Solutions Engineer to join the Technical Account Management team. This role provides a flexible, technical resource for needs that sit between standard support and a dedicated TAM, partnering with CSMs for defined engagements. You will perform hands-on platform optimization, configuration reviews, and proactive tuning, document session outcomes in the CRM, and surface upsell or deployment opportunities while ensuring smooth hand-offs when scope exceeds this role.