Remote Service Technician Supervisor

A company is looking for a Technician Supervisor Remote Service. Key Responsibilities Supervise and educate Remote Service Technicians on testing, diagnostics, and repair of products via remote platforms Schedule field support Technicians and assist in completing work orders and documentation Monitor Technician performance and productivity, ensuring high levels of quality control and customer satisfaction Required Qualifications, Training, and Education High School diploma/GED 2-4 years of Call Center Experience Advanced understanding of enterprise software and diagnostic protocols for equipment Minimum of five years of experience in CRT or related fields, with supervisory experience Valid State Driver's License with a safe driving record