Family Support Assistant
Job Description
Job Title: Family Support Assistant
Division: Early Head Start
Reports To: EHS Program Manager
FLSA Status: Non-exempt
Revision Date: September 1, 2022
Job Classification: Grade 3
SUMMARY
The Family Support Assistant performs general office duties and secretarial tasks in one or more
locations. Provides support to the Home Visitor position.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may
be assigned.
1. Completes applications and assists with recruitment.
2. Maintains the sites Socialization Binder.
3. Picks up and drops off mail and other items to and from the central office.
4. Purchases materials as needed for home visits and socializations.
5. Provides and schedules transportation for families.
6. Assists in obtaining health and dental records from healthcare professionals in the
community.
7. Assists in preparing items for home visits.
8. Provides Home Visitors reports to assist them with tracking program requirements
9. Orders and maintains office supplies, forms and materials
10. Assists in the planning, set-up, and clean-up of socializations
11. Assists Home Visitors in obtaining and calculating non-federal match monthly
12. Ensures paperwork related to socializations and other parent engagement events are
submitted on time to the central office.
13. Participates in required trainings and meetings
14. Ensures the safe-guarding of gas cards and dispenses cards when approved by the
supervisor.
15. Assists in the entry and attachment of participant data into the computerized participant
tracking system. Maintains digital files.
16. Keeps toys and materials clean and organized.
17. Conducts Health & Safety checks before socializations located off-site to ensure space is
safe for staff, children, and families
18. Assists on home visits when requested by the supervisor
19. Collaborates with Home Visitors and performs hearing and vision screenings on children
throughout the year and performs re-screens on children who fail initial screenings
20. Works with Home Visitors to refer children to local medical providers for further
evaluation.
21. Assists Home Visitors in communication with parents as assigned
22. Ensures active supervision of children in all settings
23. Composes and types routine correspondence to program participants in an efficient and
accurate manner.
24. Other duties as assigned by supervisor
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED; or one to three months related
experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability
to write simple correspondence. Ability to effectively present information in one-on-one and
small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers,
common fractions, and decimals. Ability to compute rate, ratio, and percent.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations
where only limited standardization exists. Ability to interpret a variety of instructions furnished
in written, oral, diagram, or schedule form.
COMPUTER SKILLS
Intermediate personal computer skills, including electronic mail, word processing, spreadsheet,
graphics, etc.
PLANNING/ORGANIZATION
Ability to handle multiple projects simultaneously.
CERTIFICATES, LICENSES, REGISTRATIONS
Must have valid driver’s license, reliable transportation and meet Missouri automobile liability
minimum requirements.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions.
While performing the duties of this job, the employee is regularly required to use hands to finger,
handle or feel; reach with hands and arms; or talk and hear. The employee frequently is required
to sit; and stoop, kneel, crouch or crawl. The employee is occasionally required to stand, walk,
climb or balance, and taste or smell. The employee must frequently lift and/or move up to 25
pounds. The employee is required to do light physical activity performing non-strenuous daily
activities of an administrative nature. The employee is required to have manual dexterity
sufficient to reach/handle items works with the fingers, and perceives attributes of objects and
materials. Specific vision abilities required by this job include close vision, distance vision, color
vision, and depth perception.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions.
The working conditions are in a well-lighted, heated and/or air-conditioned indoor office setting
with adequate ventilation. The noise level in the work environment is usually moderate.