Sr Stadium & Venue Operations Manager

Follow Your Calling, Find Your Career Please Apply By: Saturday, June 13, 2026Hiring Range: $57,346.00/yr - $75,266.63/yrAt Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.Did you know that Mecklenburg County Park and Recreation proudly hosts many community events each year? Hummingbird Festival, The Senior Games and Festival in the Park are just a few that our employees and residents look forward to every year! Mecklenburg County Park and Recreation Department (MCPRD) strives to enrich the lives of our residents. We do this by providing exciting and safe recreational amenities and programs, change to improve our resident’s fitness levels and decrease health care costs. This contributes to a sense of community through events and spaces for the public to socialize, thereby increasing property values and providing tourism venues. We protect open space, natural areas, and our treasured tree canopy through stewardship. We play a critical role in ensuring Mecklenburg County achieves its vision that the county “will be a community of pride and choice for people to LIVE, WORK and RECREATE.” The department serves a population exceeding one million residents and serves the City of Charlotte, six towns, and the unincorporated areas of the county covering 523 square miles. In addition, the department manages over 21,000 acres and 230+ parks, nature preserves, greenways and facilities. The Mecklenburg County Park & Recreation Department is continually recognized for its cutting-edge programs, state-of the-art facilities and unique partnerships. Our success is rooted in our staff. If you are interested in joining a dynamic team, dedicated to building a better community, and being recognized as leaders both in our community and across the country, then Mecklenburg County has great opportunities for you.Position SummaryMecklenburg County Park and Recreation is looking for a Sr Stadium and Venue Operations Manager to join our team! This position will oversee the management and operation of the American Legion Memorial Stadium and Grady Cole Civic Center. This position will manage all aspects of facility operations, including but not limited to development and execution of a maintenance program for the facilities, equipment management, staff supervision, management of service contracts, inspection of work sites and equipment to ensure compliance with County standards, fiscal management, event contracts management, partnership contracts management and oversight of safety training program related to activities in the facilities. This position will also serve as the lead for all event day logistics and operations. The ideal candidate will have direct experience with large-scale special event management and knowledge of facility operations. This position will be required to work nights, weekends, and holidays based on the events schedule. Events typically occur on Friday and Saturday evenings with weekdays dedicated to facility maintenance and preparation. Facility Information: American Legion Memorial Stadium and Grady Cole Center are located near uptown Charlotte and adjacent to Central Piedmont Community College. It consists of a newly renovated 9,300-seat stadium and an attached 2000-seat civic center. The facility hosts a variety of festivals, concerts and professional & collegiate sports year-round, including tournaments such as the Men’s & Women’s ACC Lacrosse Championships. In addition, the facility is the home of 3 professional sports teams- Charlotte Independence (Men’s Soccer), Anthem RC (Men’s Rugby), and Carolina Ascent FC (Women’s Soccer). By applying to this position, you are eligible to be considered for a similar role, in which you meet the minimum qualifications for, at other Park and Recreation locations should they become available. If you are looking to grow in your career, or transition laterally into a new role, don't miss this opportunity to apply! Preferred QualificationsSynthetic turf maintenance experienceExperience in arena/stadium operations and events managementKnowledge and understanding of athletic field painting, including grid layoutDaktronics or similar digital scoreboard experienceEssential FunctionsManage program and customer service staff, programs and maintenanceEstablish and maintain partnerships with agencies, neighborhood groups and user groups for developing an effective recreation plan for the communityManage all contracts with agencies, vendors and instructorsDirect responsibility for fiscal management, budget planning, implementation, execution and monitoring achievement of defined facility revenue and expense goalsMonitor facility revenue through daily admissions, facility passes, fitness, wellness, and recreation programs, and facility rentalsManage and monitors vendor, agency and individual contractsInvestigate and take action on requests, suggestions or complaints concerning recreation servicesProvide leadership by introducing new programs, equipment and facilities to staff members and the communityPurchase equipment and supplies as neededResponsible for inventory control of equipment and materials allocated to programsMinimum QualificationsExperience: Minimum of six (6) years of experience in recreation programming; One (1) year of supervisory experience or completion of an approved supervisory training programEducation: Bachelor’s Degree in Recreation Administration, Park and Recreation or related field Combination of relevant education and relevant experience accepted?: Yes Licenses/Certifications: Requires a valid North Carolina or South Carolina Driver’s License and County Driving PrivilegesKnowledgeKNOWLEDGE, SKILLS, AND ABILITIESPrinciples, practices, and techniques of public recreation programs and the needs of all levels and age groupsFacilities and equipment required in both indoor and outdoor recreation activitiesSkillsLeadership in various recreational activities, including supervisory skillsPreparing concise and accurate reportsDeveloping work standardsDefining work methodsDefining and scheduling projects and assign resourcesManaging multiple tasks concurrentlyAbilitiesAdaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or culturesApplied Learning: Assimilating and applying new job-related information in a timely mannerBuilding Trust: Interacting with others in a way that instills confidence in one’s intentions and those of the organizationCommunication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information providedCustomer Focus: Ensuring that the customer perspective is a driving forces behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needsDeveloping Others: Planning and supporting the development of individuals’ skill and abilities so that they can fulfill current or future job/role responsibilities more effectively.Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactivePlanning and Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently.Safety Awareness: Identifying and correcting conditions that affect employee safety; upholding safety standardsDecision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequencesDelegating Responsibility: Allocating decision-making authority and/or task responsibility to appropriate others to maximize the organization’s and individuals’ effectivenessFacilitate Change: Encouraging others to seek opportunities for different and innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change within the workplaceLeadership Disposition: Demonstrating the traits, inclinations, and dispositions that characterize successful leaders; exhibiting behavior styles that meet the demands of the leader roleManaging Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more peopleCompensation And BenefitsIn addition to a competitive salary, Mecklenburg County offers a generous benefits package which greatly increases your total compensation. Benefits include medical, dental, vision, life, short term disability, long term disability, accident, cancer, critical illness, medical bridge and pet insurance; dependent care, healthcare and commuter flexible spending accounts; health savings account; paid holiday, vacation and sick days; near site clinics for preventive care and illnesses; an employee discount program which provides discounts for retail, dining, shopping, travel, tickets and more; an employee assistance program including financial and legal counseling; access to Mecklenburg County fitness and aquatic facilities; paid family leave; tuition reimbursement; a 5% employer match on retirement savings plan contributions and a defined benefit plan for retirement.WORK ENVIRONMENTMay work outdoors exposed to varying weather conditionsREASONABLE ACCOMMODATIONS STATEMENTTo accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. DISCLAIMER STATEMENTThis is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.