Customer Service Representative

Benefits: Competitive salary Employee discounts Opportunity for advancement Paid time off Training & development Location: La Grange, Texas Company: Double C Pest Control Website: www.doublecpestcontrol.com Double C Pest Control has proudly served La Grange and the surrounding Texas communities since 1999. As a family-owned and operated company, we’re known for delivering reliable, eco-friendly pest protection with integrity, respect, and clear communication. We’re expanding our team and looking for a highly organized, customer-focused Customer Service Representative (CSR) who shares our commitment to professionalism and exceptional service. About the Role The CSR is the first voice our customers hear and a vital part of keeping our day-to-day operations running smoothly. You’ll interact with homeowners and business clients, coordinate service visits, assist with administrative tasks, and help maintain accurate records—all in a friendly, professional manner. Key Responsibilities Answer incoming calls and emails with professionalism and accuracy Schedule inspections and services, managing technician routes efficiently Perform minor QuickBooks entries, including payments and invoices Maintain detailed records using Microsoft Office (Word, Excel, Outlook) Communicate clearly with customers and technicians to ensure satisfaction Support account management and follow-up communications Assist in maintaining an organized office environment and dependable workflow Qualifications At least 1 year of office or customer service experience Proficiency with Microsoft Office and familiarity with QuickBooks Exceptional verbal and written communication skills Detail-oriented and dependable, with strong multitasking ability Positive attitude and professional demeanor essential Experience in the pest control or service industry ideal, but not required What Sets Double C Apart Family-owned and trusted by the community since 1999 100% satisfaction guarantee—our team stands by its work Commitment to safe, eco-friendly, kid- and pet-friendly pest control methods Focus on long-term relationships with customers through honesty and respect Dedicated to innovation, testing, and using the most effective products available Benefits Competitive hourly pay based on experience Full-time schedule with consistent daytime hours Supportive team environment with training and growth opportunities Paid time off and potential for advancement as the company continues to grow If you’re looking for a local company where communication, teamwork, and professionalism are valued, we’d love to hear from you.