Program Manager

Position OverviewVerra Mobility is seeking a dynamic and experienced Program Manager to lead the strategic delivery of several high-impact, innovative software programs aligned to Verra Mobility's T2 business. These critical initiatives involve the development of new software platforms as well as feature expansion of existing platforms and customers on existing technology. The ideal candidate will possess strong technical acumen, strategic thinking, and a proven track record of driving complex programs across cross-functional teams in fast-paced environments. This role is situated in a center of excellence structure within the Verra Mobility Program Management Office.Essential ResponsibilitiesProgram Leadership & ExecutionLead the overall program planning, execution, governance, and delivery of a transformative software platform.Define and drive program roadmaps, aligning milestones across engineering, product, client services, and executive leadership.Oversee multiple concurrent workstreams including platform development, integration, quality assurance, and client onboarding/migration.Stakeholder ManagementAct as the primary point of contact for internal and external stakeholders, providing transparent updates on scope, status, risk, and milestones.Engage with key client implementation managers to plan and manage migrations, ensuring minimal disruption and high satisfaction.Risk & Issue ManagementProactively identify risks, issues, and dependencies across the program lifecycle and implement mitigation strategies.Maintain high levels of accountability and urgency in resolving roadblocks.Cross-Functional CoordinationCollaborate with product managers, architects, developers, QA, operations, and client support teams to ensure cohesive delivery.Champion agile practices and continuous improvement across program delivery teams.Reporting & MetricsDevelop and deliver executive-level reporting on program health, performance metrics, and outcomes.Track KPIs to evaluate and improve program effectiveness and delivery consistency.Standards & GovernanceChampion PMO best practices and standards; role modeling best in class program management practicesIdentify and drive repeatable, scalable approaches for consistent delivery utilizing continuous improvement methodologies such as kaizen, structured problem solving, value stream mapping. Required Qualifications8+ years of progressive program/project management experienceProven success in leading large-scale software platform initiatives involving new development and legacy system migrations.Exceptional stakeholder engagement and communication skills, including executive-level reporting.Strong understanding of software development lifecycles, including agile, scrum, and scaled agile methodologies.Bachelor's degree in Computer Science, Engineering, Business, or related field; PMP, PgMP, or Agile certifications are preferred.Experience managing vendor relationships and contract negotiations is a plus.Demonstrated ability to influence and lead in a matrixed organization.Strategic thinker with an eye for operational excellence and continuous improvement. Desired QualificationsFamiliarity with or certification in lean, six sigma, process improvement methodologies stronglyFamiliarity with cloud platforms, data migration strategies, and system integration patterns.Experience working in regulated industries (e.g., transportation, healthcare, finance) is an asset.Experience operating within or supporting a product operating model framework of delivery Verra Mobility ValuesAn ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.Do What's Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice