Dental Front Office Treatment Coordinator

Job Description Qualifications2+ years of dental front office or treatment coordinator experienceStrong knowledge of treatment planning and dental insuranceMust be comfortable talking about money and presenting high-value casesFamiliarity with CDT codesKnowledge of PPO plansExcellent leadership, communication, and organization skillsHonesty, Integrity and attention to detailProfessional, dependable, and team-oriented attitudeCapacity to work with sensitive patient information while maintaining confidentiallyIf you’re an experienced dental professional who thrives on helping patients say “yes” to life-changing dentistry, we’d love to hear from you! BenefitsDental Treatment Coordinator – $22 to $35/hr Based on experiencePaid Time Off (PTO)Supportive, long-standing team and great office cultureExpected hours: 38 – 40 per weekPaid sick timePaid time offResponsibilitiesMonday: 8:00 AM – 5:00 PMTuesday: 8:30 AM – 8:00 PMWednesday: 8:00 AM – 5:00 PMThursday: 8:00 AM – 5:00 PMOccasional Fridays optionalOur candidate must be friendly, service oriented, able to multi-task, and reliable all while being able to focus on obtaining a high percentage of treatment acceptance from patientsConfidently present and discuss financial arrangements for large treatment plans, including full mouth restorations, Same Day Crowns, All-on-X and Orthodontic casesCoordinate insurance benefits, treatment scheduling, and follow-upsEssential Duties (but not limited to these only, must be a team player and help the front office where needed)Educate and discuss treatment options, establish treatment schedules, and prepare financial arrangements with patients and collect patient paymentsBe knowledgeable in various insurance plans, exclusions and limitationsVerify patient insurance eligibility and benefitsBatch and submit to insurance if necessaryManage treatment reports and track outstanding treatment plansGreet, check in and check out patients, answer phones and perform other duties assignedManage patient communications via phone, email, and text softwarePerform general administrative duties as needed Job descriptionPatient Treatment CoordinatorDental Treatment Coordinator – $22 to $35/hr Based on experienceLocation: Riverside, CASchedule: Full-Time (Monday–Thursday, with occasional Fridays optional) About UsWe are a family-owned, patient-focused dental practice. We are seeking a dedicated and hardworking individual to become an essential member of our office. At our establishment, we prioritize patient comfort and provide the highest level of care. If you excel in attention to detail, and possess excellent interpersonal skills, we want you on our team! We are a PPO only office. This individual will consult with our patients and answer their concerns regarding dental treatment and payment options. Our candidate must be friendly, service oriented, able to multi-task, and reliable all while being able to focus on obtaining a high percentage of treatment acceptance from patients. What We’re Looking For• Proven sales ability (dental/ortho sales strongly preferred, but not required)• Comfortable discussing money and closing conversations• Confident, polished communicator (in person & on the phone)• Self-motivated and goal-oriented• Organized, detail-focused, and reliable• Able to balance ethical patient care with business goals Ideal Background• Orthodontic or dental office experience• Treatment coordination or case presentation experience• Sales experience in healthcare, aesthetics, or high-ticket services• Familiarity with practice management software (Eaglesoft, Ortho2, etc) Compensation & Incentives• Competitive base pay• Performance-based bonuses or commissions tied to case acceptance• Paid time off• Employee orthodontic benefits• Growth opportunities in a thriving practice Why This Role Is Different• You are not just scheduling — you are influencing outcomes• You play a key role in the practice’s growth• You’ll work in a supportive, respectful, and professional environment• High trust, high accountability cultureWork Location: In person  Company DescriptionWe are a family practice with 5 generations of patients that we call family.!Company DescriptionWe are a family practice with 5 generations of patients that we call family.!