Dispatcher/Operations

Job DescriptionDispatcher/Operations (Under DTS)Full-TimeLocation: Coach USA – The Loop in Parkville, MDCompensation: Annual Salary: $52,000 Based upon experienceSchedule: Must be flexible with time and days throughout the week (Operations is Monday-Saturday)Apply now!Looking for a new and exciting career? Join the Coach USA operations team in Towson! You will be responsible for coordinating vehicle and driver schedules and troubleshooting issues which arise due to driver and/or equipment changes, customer needs and other planned and unplanned events. All applicants must be dependable and willing to work a flexible schedule. If you like challenges and can work well with people, this may be the job for you. Our dispatch team is the heart of our business, we would love to talk to you about this opportunity!What We OfferHealth, Dental, and Vision Insurance (Covered under DTS)Growth Opportunities with one of the largest privately held transportation companies in North America.Paid WeeklyRequirementsAssign drivers and busesUpdate and monitor GPS route/ equipment statusMonitor on-time performanceCheck driver’s credentials and logsMonitor compliance hoursInspect and sign DVIRProvide available and OOS bus list along with fleet count, monitor PM listMake sure all company vehicles and buses are fueled and cleanedReport all accidents/incidents to Safety Director/ General Manager/ VP Operations-CentralAssist customer inquiries through phone or emailIn case of breakdowns contact road services, dispatch relief bus, and notify Director of Maintenance and management.Communicate delays or updates with OperationsCommunicate with maintenance on breakdowns, defects, and PMsCouncil and direct driversMonitor GPS and maps to keep drivers on schedule from traffic and accidentsTransfer and receive information from shift to shiftOther duties as neededRequired Experience At least 1 to 2 years previous driving and/or dispatching experience or 5 years of transportation industry preferredQualificationsAbility to multitask and trouble shoot in a high pace environmentAvailable on weekends, holidays, days, and nightsExemplary communication and customer service skillsKnowledgeable in data entry, internet usage, email, Microsoft Office, Excel, and web-based routing / GPS programsA clear understanding of e-log’sThe ability to possess and maintain CDL-A or B License with Air Brakes and Passenger EndorsementDriving you to a better FUTURE!Coach USA would love to discuss your qualifications for this position. To learn more about your next big career change! APPLY NOW!Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.