VTC Facilitator/Operator

GCA is seeking a VTC Facilitator/Operator for our contract supporting the US Army T2COM (previously TRADOC) VTC/AV Support Services. The VTC Facilitator/Operator will facilitate and operate VTC/IPTV/AV conferences.Duties to include:The personnel shall start and power off all VTC/IPTV/AV equipment for sessions, conduct audio-visual checks prior to each conference, serve as primary VTC/IPTV/AV equipment operator for VTC conferences and other collaborative meetings, coordinate and implement recording and teleconferencing into sessions as required, and serve as initial responders to customer requests regarding VTC/IPTV/AV problems or issuesThe personnel shall create daily “Calendaring” schedules for events requiring facilitation based on customer input from the Conference Room Scheduler or other sources which will be used by the Bridge Operators, Facilitators, and Maintenance Team for planning and implementation purposesBuild facilitator schedule based on customer requests provided by CRS from designated customers for VTC/IPTV/AV requests and coordinate and implement facilitator and maintenance schedule. RequirementsClearance: SecretIAT Level I Certification (CompTIA Network+, CompTIA A+, or higher)Proficient with the use of the suite of Microsoft products to include but not limited to MS Teams, MS Outlook, MS Word, MS Excel, MS Power Point, MS SharePoint, and MS VisioDesired SkillsOne year of AV experience.One year of helpdesk experienceHigh School Diploma or greater GCA is a Small Disadvantaged Veteran Owned company supporting several government contracts. GCA is pleased to offer a competitive benefits package to all full-time employees. Below is a brief overview of our benefits package.Competitive CompensationPaid Time off includes 10 federal holidays and 15 additional days.Bereavement LeaveParental LeavePTO Cash outCompany Paid STD and LTDLife and AD&D InsuranceMedical, Prescription, Dental, and Vision Coverage401k Savings and company matchEmployee referral program