Front of House Team Member

Role Overview - Front of House Team Member Our FOH team is the heart of the guest experience. From a warm smile to a simple moment of kindness, our front-line team members create the hospitality Chick-fil-A is known for. While you’ll work directly for an independent Owner/Operator, you’ll also gain valuable experience in communication, teamwork, leadership, and customer service that helps you grow both personally and professionally. Front of House Team Members help ensure every guest feels welcomed, cared for, and appreciated from the moment they arrive to the moment they leave. Availability Requirements Minors (15–17): Available at least one weeknight plus Friday & Saturday Full-Time: 35–45 hours/week, must be available for at least 4 opens/closes per week Part-Time: 15–25 hours/week, must be available for at least 3 opens/closes per week Shift Windows: Day 5 AM –5 PM | Night 2 PM –11 PM Flexibility: Schedules may vary to support the team during peak times Compliance: All schedules follow labor laws for minors Why Join Our Team: FREE meals every shift — because great food fuels great work + off-shift DISCOUNT! Competitive pay with opportunities for raises and performance-based bonuses A fun, supportive workplace where you are recognized, celebrated, and able to thrive Flexible scheduling that fits your life — plus Sundays off to rest and recharge Hands-on learning from an experienced Operator and Restaurant Leadership Team Intentional growth and development to support your professional goals Clear career advancement pathways — from Team Member to Director or even becoming a future Chick-fil-A Owner/Operator Professional Development Dollars Access to Team Member Scholarships to support your educational journey Access to an exclusive discounts and perks program for shopping, travel, entertainment, and more Access to wellness benefits Access to Health, Dental, and Vision Insurance Employee Assistance Program (EAP) with FREE mental health counseling, financial guidance, and wellness resources Key Responsibilities: Provide an exceptional dining experience for every guest Deliver signature Chick-fil-A hospitality with warmth and positivity Ensure food is served accurately, promptly, and with excellent quality Maintain a clean, organized, and welcoming front-of-house environment Assist guests with questions, concerns, or special requests Work collaboratively with teammates to support smooth service Follow Chick-fil-A policies, procedures, and dress code standards What You Bring To The Team: A dependable, upbeat attitude A heart for serving and connecting with others Strong interpersonal and customer service skills Attention to detail and the ability to stay organized A collaborative spirit that elevates the team Flexibility in scheduling during peak business hours Join our Chick-fil-A family and be part of something special! Location: Chick-Fil-A New Philadelphia, 140 Bluebell Dr SW New Philadelphia, OH 44663 Apply today and take the first step towards an exciting career! At Chick-fil-A New Philadelphia, we’re more than a restaurant — Our local Owner/Operator is committed to delivering remarkable experiences and serving craveable food. Our Owner/Operator invests deeply in Team Members through world-class training, leadership development, and opportunities to grow. Every day, our team brings kindness, excellence, and hospitality to life for our guests while making a meaningful impact in the community we serve. Our Vision: To Be a Pillar of Value and Lasting Significance in the Community of New Philadelphia Our Core Values: Commitment To Excellence: We uphold high standards in everything we do Action-Focused: We take initiative and move the needle where it matters Responsibility- Driven: We own our roles, results, and impact Elevate Others: We invest in people and help them grow Steward Purposefully: We manage resources wisely to create lasting value Pay: $11.00 - $15.00 / hour Benefits: Flexible schedule Health insurance Dental insurance Vision insurance Life insurance Referral program Employee discount Job Type: fulltime, parttime Schedule: 8 hour shift 10 hour shift Weekend availability Monday to Friday Holidays Day shift Night shift Overtime Education: No education required Work location: On-site