Project Manager, Implementations
Overview:
In this role you lead bank onboarding and digital transformation projects for a remote-first fintech startup. You manage multiple deployments, coordinate cross-functional teams, and ensure on-time launches while building trusted client relationships. You'll translate complex needs, handle scope and risks, and contribute to post-launch success. This is a hands-on position at a fast-growing company shaping modern banking experiences. Compensation / Benefitsequitysponsored 401 Kparential leavefully paid health, vision, and dental insuranceunlimited PTOremote work stipend or life-style stipend
Responsibilities:
- Manage multiple concurrent bank implementations with overlapping timelines, tracking dependencies and risks to ensure on-time completion
- Lead client calls and build relationships with stakeholders from C-suite to operations staff, managing expectations
- Coordinate cross-functional teams (Implementation Architects, Software Engineers, Customer Success) for smooth execution and post-launch
- Translate technical requirements between clients and internal teams while protecting scope
- Provide hands-on configuration and debugging support during resource constraints to keep projects moving
- Document solutions and identify process improvements for future deployments
- Escalate strategically to sales and leadership when additional support is needed to unblock issues
Key requirements:
- Background in software implementations or professional services
- Technical aptitude to understand platform capabilities and limitations
- Familiarity with no-code platforms or integration projects
- Proven ability to manage multiple complex projects simultaneously
- Grace under pressure managing stressed clients and tight deadlines
- Exceptional organizational skills and strong task/list discipline
- Strong communication with technical and non-technical audiences
- Natural problem solver who creates solutions within constraints
- Self-starter who owns work without direction
- Legally authorized to work in the United States and located in the continental U.S.calm under pressureexcellent communicationproactive ownershiptechnical aptitude to assess platform capabilitiesfamiliarity with no-code platformsscripting language knowledge