Program Associate

CREATING OPPORTUNITIES IS HIRING! Creating Opportunities is a community-based organization dedicated to empowering individuals and families impacted by developmental disabilities (DD). Our mission is to remove barriers, foster inclusion, and create meaningful pathways for success through education, advocacy, and collaboration with diverse community partners. We are committed to building a more inclusive society where every person, regardless of ability, has access to opportunities that support personal growth and well-being. Our Focus Areas Strengthening families by providing resources, support, information, and advocacy for individuals with developmental disabilities and their families. Partnering with community organizations to uplift underrepresented and underserved populations. Promoting community awareness and engagement through outreach, events, and collaborative initiatives. Position: Program Associate – Employer Resource Connection Creating Opportunities is seeking a detail-oriented and compassionate Program Associate to support our Employer Resource Connection program. This program empowers individuals who receive in-home services and/or their representatives to effectively manage their roles as employers of Support Workers. The work aligns with rules and policies established by the Oregon Home Care Commission, Oregon Department of Human Services, and Oregon Health Authority. Key Responsibilities The Program Associate will serve as a primary point of contact for eligible participants, their representatives, and family members. Responsibilities include: Supporting individuals with intellectual/developmental disabilities and mental health diagnoses in recruiting, interviewing, hiring, directing, and managing Support Workers. Facilitating preference profiles for program participants. Providing ongoing communication, guidance, and technical assistance. Delivering activities and support as outlined by the Oregon Home Care Commission. This role begins as part-time during training and transitions to a regular schedule of 32+ hours per week. Work Location & Schedule Regular office hours at the Creating Opportunities office are required. Some work may be completed remotely depending on program needs. The schedule is primarily weekday-based, with occasional evening and weekend shifts. Travel may be required for meetings and events across the following counties: Benton, Clackamas, Clatsop, Coos, Douglas, Lane, Linn, Lincoln, Marion, Multnomah, Tillamook, Polk, Washington, and Yamhill. Ideal Candidates Are: Friendly and patient Helpful and easygoing Trustworthy and reliable Collaborative and team-oriented Flexible and adaptable Able to work independently and efficiently Qualifications & Skills Strong attention to detail and problem-solving abilities Experience working with individuals with developmental disabilities or mental health diagnoses (personal or professional) Proficiency in Microsoft Word, Outlook, Excel, OneDrive, SharePoint, and Teams High accuracy in reporting and documentation Professional, thoughtful, and respectful communication skills Familiarity with office equipment (printers, scanners, etc.) Excellent time management and prioritization skills Strong written and verbal communication Ability to multitask and stay organized Commitment to maintaining confidentiality Ability to lift up to 50 lbs Valid Oregon driver’s license, car insurance, and reliable transportation Successful completion of a criminal background check Residency in Oregon Bilingual English/Spanish preferred, but not required Training provided How to Apply Please submit your resume along with a personal statement describing your experience working with individuals with developmental disabilities or mental health diagnoses. Job Type: Full-time Pay: From $20.00 per hour Expected hours: 32 – 40 per week Benefits: Dental insurance Flexible schedule Health insurance Paid time off Retirement plan Application Question(s): Provide a personal statement describing your experience working with individuals with developmental disabilities or mental health diagnoses. License/Certification: Oregon Driver's License (Required) Work Location: Hybrid remote in Salem, OR 97301