Evergreen Opening: Account Management/Client Success (Multiple Levels)

This is not an immediate hire. We review applications on an ongoing basis to build a long-term talent pipeline as project needs arise.This is an evergreen Account posting that represents multiple role levels across our Account team. While this is not an immediate opening, we regularly review applications as client needs change. Your experience will help determine the most appropriate role level—ranging from execution-focused marketing roles to senior-level account leadership. If you’re excited by integrated digital strategy, client partnership, and nonprofit impact, we’d love to start the conversation.Media Cause is an award-winning, mission-driven marketing and fundraising agency that helps nonprofits grow and accelerate their impact. Our Account team serves as the connective tissue between client goals, strategy, and execution.As of 2026, Media Cause consists of 50+ full-time employees along with a network of talented consultants. We have offices in Washington DC, Atlanta, and San Francisco, with many team members working remotely.This role can be located anywhere in the United States.What You’ll Do (Scope Varies By Level)Account team members at Media Cause are marketing generalists who grow into increasingly strategic client leaders. Depending on role level, you may:Lead and grow day-to-day client relationships or support senior account leadersDevelop and execute integrated digital strategies across channelsTranslate client objectives into actionable plans with internal specialistsOversee execution quality, timelines, and outcomes across workstreamsDefine KPIs, analyze performance, and translate insights into recommendationsManage scopes, staffing plans, budgets, and forecasts (as seniority increases)Identify opportunities for account growth and expanded impactProactively identify risks and recommend solutionsMentor junior team members as responsibilities growWho You AreWe’re open to candidates with approximately 2–18+ years of experience. The specific title and level will be determined based on your experience, leadership scope, and client complexity. You may be a great fit if you have:Experience in digital marketing strategy and/or account managementComfort managing multiple initiatives in a fast-paced environmentExperience executing a number of marketing specialties including paid media, social, fundraising, content, email, etcStrong communication skills and strategic thinkingFamiliarity with digital platforms, analytics, CRMs, and fundraising toolsA collaborative, solutions-oriented mindsetGenuine interest in nonprofit or mission-driven workEarlier-career strategists tend to focus more on execution, while more senior roles lean into integrated strategy, account leadership, and client management.Company Perks & CultureFamily first work environment with flexible work from home options to accommodate personal obligationsRobust health, dental, and vision benefit plans for you and yours401k & retirement planningAgency-wide profit sharingUnlimited personal time off (with an enforced 3 week minimum every year)2x/year mental health Fridays to reset and rechargeFlexible remote work: We’re open to candidates located anywhere in the US and support work getting done wherever it works best for the employee$200/month health & wellness stipend to strengthen your body and/or mind$1,000/year individual professional development stipend to cover any education/training that you want to pursue to grow in your role (or as a human!)Agency commitment to building and supporting a diverse, equitable, and inclusive agency (and we hold ourselves accountable)Transparent & equitable career growth opportunities: Clear path for advancement and opportunity for anyone to raise their hand for promotion every 6 monthsThe ability to work with genuinely fantastic humans who care deeply about the work we do and each otherYearly donations made to employees nonprofit of choice to celebrate their Media Cause work anniversariesA culture of volunteering and giving back to the communities we work in and to the issues we care about around the world