FRONT OFFICE REPRESENTATIVE

Description: North Austin Pediatrics is seeking a full-time Front Office Patient Services Representative to join our Cedar Park office location at 1401 Medical Parkway, Building B, Suite 100, in Cedar Park. We hope that you will embrace our mission to provide a personal approach to our patients while delivering the high-quality care that we are known for. Are you an empathetic and friendly person who is passionate about health and wellness? Do you enjoy creating a welcoming atmosphere for your clients? You might be just the person we are looking for! Since 1997 we pride ourselves on offering a caring, personalized approach while being committed to the highest quality of care that makes the office a welcoming environment for everyone. We have been passionate about serving the Austin area with offices in North Austin, Cedar Park, and Leander.Core Duties: Greet all patients upon arrival in a professional matter and present helpful first impression for the practice Perform check in, check out medical office procedures Route parents’ medical inquiries/triage calls to nurses, with corresponding patient chartsSchedule all patient appointments for the office, both new and follow up Obtain patient information and update established patient demographics and insurance informationVerify patients’ insurance benefits on all visitsMaintaining the front desk office area and waiting room are clean and organizedAdditional administrative duties Soft Skills: Ability to employ tact, diplomacy, and compassion in addressing issues and patient needs is requiredExcellent communication skills - written, verbal, and interpersonal--are requiredAbility to relate to children Must possess excellent time management skills Well Organized and punctualHours: Full-Time Monday thru Friday shifts from 7:40am -5pm, with one Saturday morning shift every 4-6 weeksBenefits:Health, Dental, & Vision insurance Short term disability insurance 401kPaid benefit time, vacation and sickThis job ad is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. North Austin Pediatrics is an equal opportunity employer.All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. Please visit our website at www.northaustinpediatrics.com to learn more about the work that we do!Requirements: The ideal candidate will work within a front office position as the first-line of customer service in a medical office. The candidate will often be referred to as the ‘face of the practice’. The Front Office Patient Services Representative greets the patient and will provide the clerical and financial services during the patient’s visit. The Front Office Patient Services Representative candidate must be organized, detail oriented, and able to multi-task in this busy office setting. At least one-year previous medical office experience is preferred for this position. Candidate must also have great customer skills, be a team player, and the ability to relate well to children. The shift availability for this role at the Leander office is Monday thru Friday shifts from 7:40am -5pm, with one Saturday morning shift every 4-6 weeks.Compensation details: 16-18 Hourly WagePIbde52c7920cc-31181-40076294